How to Win Friends and Influence People (Illustrated)

How to Win Friends and Influence People (Illustrated) PDF

Author: Dale Carnegie

Publisher: Prabhat Prakashan

Published: 2020-09-02

Total Pages: 195

ISBN-13:

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How to Win Friends and Influence People by Dale Carnegie is a powerful guide that unveils the secrets to building lasting relationships, fostering influence, and achieving success in both personal and professional endeavors. With his renowned expertise in leadership, public speaking, and interpersonal skills, Dale Carnegie's timeless wisdom is condensed into this golden book. Through practical advice and real-life examples, readers will discover how to sharpen their communication abilities, navigate social interactions effortlessly, and become a master at winning friends. Whether you aspire to enhance your leadership skills, conquer public speaking fears, or simply strengthen your relationships, this English edition of “How to Win Friends and Influence People” is your roadmap to a more fulfilling and impactful life. In this updated edition of Dale Carnegie's timeless bestseller “How to Win Friends and Influence People” readers are introduced to a classic self-help guide that has transformed the lives of millions. This motivational masterpiece, widely regarded as one of the most influential books ever, has sold millions of copies worldwide, been translated into countless languages, and continues empowering individuals to excel in their personal and professional lives. Are you tired of feeling awkward or improper in social situations? Do you want to strengthen your relationships and create lasting connections with others? Look no further than “How to Win Friends and Influence People” by Dale Carnegie. In this insightful book, Carnegie delves into the importance of developing social skills for personal growth. He reveals the practical benefits of strengthening your social skills and shows you how to enhance your relationships through better communication. From building rapport to establishing a genuine connection with people, Carnegie provides techniques that will transform your social interactions. Discover how body language influences rapport-building and learn the power of active listening in forming strong relationships. Carnegie also shares tips for creating an inviting and approachable demeanor and explores the key elements of successful communication in building friendships. Overcoming barriers to effective communication in English is also addressed, as well as how to express yourself clearly and confidently in conversations. Enhance your active listening skills to understand others better, and learn about the non-verbal cues that contribute to effective communication. Carnegie emphasizes the importance of empathy in fostering lasting friendships and offers techniques to cultivate empathy toward others. Understanding different perspectives is also explored for better relationships. Lastly, find out how to strike a balance of give-and-take in friendships for a healthy dynamic, and learn how to overcome common challenges that arise in maintaining these critical relationships. With “How to Win Friends and Influence People,” you'll gain the necessary tools to cultivate social skills, build connections, and create lasting friendships. Don't let social interactions hold you back – let Dale Carnegie guide you toward personal growth and meaningful relationships. Twelve Ways to Win People to Your Way of Thinking 1. The only way to get the best of an argument is to avoid it. 2. Show respect for the other person's opinions. Never say "You're wrong." 3. If you're wrong, admit it quickly and emphatically. 4. Begin in a friendly way. 5. Start with questions to which the other person will answer yes. 6. Let the other person do a great deal of the talking. 7. Let the other person feel the idea is his or hers. 8. Try honestly to see things from the other person's point of view. 9. Be sympathetic with the other person's ideas and desires. 10. Appeal to the nobler motives. 11. Dramatize your ideas. 12.Throw down a challenge.

How to Win Friends and Influence People

How to Win Friends and Influence People PDF

Author: Dale Carnegie

Publisher: Sristhi Publishers & Distributors

Published: 2020-10-12

Total Pages: 272

ISBN-13: 8194790891

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Do you feel stuck in life, not knowing how to make it more successful? Do you wish to become more popular? Are you craving to earn more? Do you wish to expand your horizon, earn new clients and win people over with your ideas? How to Win Friends and Influence People is a well-researched and comprehensive guide that will help you through these everyday problems and make success look easier. You can learn to expand your social circle, polish your skill set, find ways to put forward your thoughts more clearly, and build mental strength to counter all hurdles that you may come across on the path to success. Having helped millions of readers from the world over achieve their goals, the clearly listed techniques and principles will be the answers to all your questions.

Illustrated: How to Win Friends and Influence People by Dale Carnegie : : How to Develop Self-Confidence And Influence People

Illustrated: How to Win Friends and Influence People by Dale Carnegie : : How to Develop Self-Confidence And Influence People PDF

Author: Dale Carnegie

Publisher: DD Books

Published: 2023-10-11

Total Pages: 329

ISBN-13:

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Dale Carnegie All time Best seller Classic with with Beautiful Images & Illustrations Illustrated: How to Win Friends and Influence People by Dale Carnegie : : How to Develop Self-Confidence And Influence People by Dale Carnegie is a collection of two essential works on interpersonal skills. Covering everything from building relationships to fostering self-confidence, these books are foundational reads for personal and professional growth. How to Win Friends & Influence People by Dale Carnegie From the Author of Books Like: 1. How to Develop Self-Confidence And Influence People by Public Speaking 2. How to Stop Worrying and Start Living 3. The Art of Public Speaking 4. How to Win Friends and Influence People in the Digital Age 5. The Quick and Easy Way to Effective Speaking 6. The Leader In You 7. How To Enjoy Your Life And Your Job 8. Public Speaking and Influencing Men in Business 9. Lincoln the Unknown “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.” From the fundamental techniques in handling people to the various ways to make them like you, this book offers insights on how to win people to your way of thinking; how to increase your ability to get things done; the ways to be a leader and change people without arousing resentment; and how to make friends quickly. A timeless bestseller, Dale Carnegie’s How to Win Friends and Influence People has been an inspiration for many of those who are now famous and successful. With principles that stand as relevant in modern times as ever before, it continues to help people on their way to success. Master the fine art of communication, express your most important ideas, and create genuine impact with the help of international bestselling author Dale Carnegie. Written in his trademark conversational style, this book illustrates time-tested techniques through engaging anecdotes and events from the lives of legendary orators, historical figures, and successful leaders. This book will help you: - Become a great conversationalist, leaving a good impression wherever you go. - Persuade people to do what you want, unlocking numerous life-changing opportunities as a result. - Become a true leader, mastering the fine art of people management. - Create incredible and long-lasting connections that offer you genuine value and growth opportunities Full of timeless wisdom and sage advice, this practical handbook on human relations will equip you to navigate the treacherous waters of interpersonal relationships in both business and social settings. Now you too can unearth your true potential, forge long-lasting relationships, and discover How to Win Friends and Influence People in every walk of life! Dale Harbison Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of the bestselling How to Win Friends and Influence People (1936), How to Stop Worrying and Start Living (1948) and many more self-help books. Summary of the Book 1. The only way to get the best of an argument is to avoid it. “You can’t win an argument. You can’t because if you lost it, you lose it; and if you win it, you lose it,” because, “a man convinced against his will, is of the same opinion still”. Instead, try to: A. Welcome the disagreement – you might avoid a serious mistake. B. Watch out for and distrust your first instinct to be defensive. C. Control your temper. D. Listen first. E. Look first for areas of agreement. F. Be honest about and apologise for your mistakes. G. Promise to think over your opponent’s ideas and study them carefully. H. Thank the other person sincerely for their time and interest. I. Postpone action to give both sides time to think through the problem. 2. Show respect for the other person’s opinions. Never say “You’re wrong.” It’s “tantamount to saying: ‘I’m smarter than you are.'” Instead, consider that “you will never get into trouble by admitting that you may be wrong” and see the above point. Even if you know you are right, try something like: “I may be wrong. I frequently am. If I’m wrong I want to be put right. Let’s examine the facts.” ---------- Techniques in Handling

How to Win Friends and Influence People by Dale Carnegie (Illustrated) :: How to Develop Self-Confidence And Influence People

How to Win Friends and Influence People by Dale Carnegie (Illustrated) :: How to Develop Self-Confidence And Influence People PDF

Author: Dale Carnegie

Publisher: BEYOND BOOKS HUB

Published: 2022-07-01

Total Pages: 226

ISBN-13:

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How to Win Friends and Influence People by Dale Carnegie (Illustrated) :: How to Develop Self-Confidence And Influence People by Dale Carnegie is a collection of two essential works on interpersonal skills. Covering everything from building relationships to fostering self-confidence, these books are foundational reads for personal and professional growth. How to Win Friends & Influence People by Dale Carnegie From the Author of Books Like: 1. How to Develop Self-Confidence And Influence People by Public Speaking 2. How to Stop Worrying and Start Living 3. The Art of Public Speaking 4. How to Win Friends and Influence People in the Digital Age 5. The Quick and Easy Way to Effective Speaking 6. The Leader In You 7. How To Enjoy Your Life And Your Job 8. Public Speaking and Influencing Men in Business 9. Lincoln the Unknown “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.” From the fundamental techniques in handling people to the various ways to make them like you, this book offers insights on how to win people to your way of thinking; how to increase your ability to get things done; the ways to be a leader and change people without arousing resentment; and how to make friends quickly. A timeless bestseller, Dale Carnegie’s How to Win Friends and Influence People has been an inspiration for many of those who are now famous and successful. With principles that stand as relevant in modern times as ever before, it continues to help people on their way to success. Master the fine art of communication, express your most important ideas, and create genuine impact with the help of international bestselling author Dale Carnegie. Written in his trademark conversational style, this book illustrates time-tested techniques through engaging anecdotes and events from the lives of legendary orators, historical figures, and successful leaders. This book will help you: - Become a great conversationalist, leaving a good impression wherever you go. - Persuade people to do what you want, unlocking numerous life-changing opportunities as a result. - Become a true leader, mastering the fine art of people management. - Create incredible and long-lasting connections that offer you genuine value and growth opportunities Full of timeless wisdom and sage advice, this practical handbook on human relations will equip you to navigate the treacherous waters of interpersonal relationships in both business and social settings. Now you too can unearth your true potential, forge long-lasting relationships, and discover How to Win Friends and Influence People in every walk of life! Dale Harbison Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of the bestselling How to Win Friends and Influence People (1936), How to Stop Worrying and Start Living (1948) and many more self-help books. Summary of the Book 1. The only way to get the best of an argument is to avoid it. “You can’t win an argument. You can’t because if you lost it, you lose it; and if you win it, you lose it,” because, “a man convinced against his will, is of the same opinion still”. Instead, try to: A. Welcome the disagreement – you might avoid a serious mistake. B. Watch out for and distrust your first instinct to be defensive. C. Control your temper. D. Listen first. E. Look first for areas of agreement. F. Be honest about and apologise for your mistakes. G. Promise to think over your opponent’s ideas and study them carefully. H. Thank the other person sincerely for their time and interest. I. Postpone action to give both sides time to think through the problem. 2. Show respect for the other person’s opinions. Never say “You’re wrong.” It’s “tantamount to saying: ‘I’m smarter than you are.'” Instead, consider that “you will never get into trouble by admitting that you may be wrong” and see the above point. Even if you know you are right, try something like: “I may be wrong. I frequently am. If I’m wrong I want to be put right. Let’s examine the facts.” ---------- Techniques in Handling

Bestowing a Positive Label

Bestowing a Positive Label PDF

Author: Dale Carnegie

Publisher: DD BOOKS

Published: 2023-10-10

Total Pages: 6

ISBN-13:

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How to Win Friends and Influence People by Dale Carnegie (Illustrated) :: How to Develop Self-Confidence And Influence People by Dale Carnegie is a collection of two essential works on interpersonal skills. Covering everything from building relationships to fostering self-confidence, these books are foundational reads for personal and professional growth.

 

How to Win Friends & Influence People by Dale Carnegie From the Author of Books Like:

1. How to Develop Self-Confidence And Influence People by Public Speaking

2. How to Stop Worrying and Start Living

3. The Art of Public Speaking

4. How to Win Friends and Influence People in the Digital Age

5. The Quick and Easy Way to Effective Speaking

6. The Leader In You

7. How To Enjoy Your Life And Your Job

8. Public Speaking and Influencing Men in Business

9. Lincoln the Unknown

 

“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”

From the fundamental techniques in handling people to the various ways to make them like you, this book offers insights on how to win people to your way of thinking; how to increase your ability to get things done; the ways to be a leader and change people without arousing resentment; and how to make friends quickly. A timeless bestseller, Dale Carnegie’s How to Win Friends and Influence People has been an inspiration for many of those who are now famous and successful.

With principles that stand as relevant in modern times as ever before, it continues to help people on their way to success. Master the fine art of communication, express your most important ideas, and create genuine impact with the help of international bestselling author Dale Carnegie. Written in his trademark conversational style, this book illustrates time-tested techniques through engaging anecdotes and events from the lives of legendary orators, historical figures, and successful leaders.

This book will help you: - Become a great conversationalist, leaving a good impression wherever you go. - Persuade people to do what you want, unlocking numerous life-changing opportunities as a result. - Become a true leader, mastering the fine art of people management. - Create incredible and long-lasting connections that offer you genuine value and growth opportunities Full of timeless wisdom and sage advice, this practical handbook on human relations will equip you to navigate the treacherous waters of interpersonal relationships in both business and social settings.

Now you too can unearth your true potential, forge long-lasting relationships, and discover How to Win Friends and Influence People in every walk of life!

Dale Harbison Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of the bestselling How to Win Friends and Influence People (1936), How to Stop Worrying and Start Living (1948) and many more self-help books.

 

Summary of the Book

1. The only way to get the best of an argument is to avoid it. “You can’t win an argument. You can’t because if you lost it, you lose it; and if you win it, you lose it,” because, “a man convinced against his will, is of the same opinion still”. Instead, try to: A. Welcome the disagreement – you might avoid a serious mistake. B. Watch out for and distrust your first instinct to be defensive. C. Control your temper. D. Listen first. E. Look first for areas of agreement. F. Be honest about and apologise for your mistakes. G. Promise to think over your opponent’s ideas and study them carefully. H. Thank the other person sincerely for their time and interest. I. Postpone action to give both sides time to think through the problem.

2. Show respect for the other person’s opinions. Never say “You’re wrong.” It’s “tantamount to saying: ‘I’m smarter than you are.'” Instead, consider that “you will never get into trouble by admitting that you may be wrong” and see the above point. Even if you know you are right, try something like: “I may be wrong. I frequently am. If I’m wrong I want to be put right. Let’s examine the facts.” ---------- Techniques in Handling

Ways to Capture People’s Interest

Ways to Capture People’s Interest PDF

Author: Dale Carnegie

Publisher: DD BOOKS

Published: 2023-10-09

Total Pages: 6

ISBN-13:

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Ways to Capture People’s Interest How to Win Friends and Influence People by Dale Carnegie (Illustrated) :: How to Develop Self-Confidence And Influence People by Dale Carnegie is a collection of two essential works on interpersonal skills. Covering everything from building relationships to fostering self-confidence, these books are foundational reads for personal and professional growth. How to Win Friends & Influence People by Dale Carnegie From the Author of Books Like: 1. How to Develop Self-Confidence And Influence People by Public Speaking 2. How to Stop Worrying and Start Living 3. The Art of Public Speaking 4. How to Win Friends and Influence People in the Digital Age 5. The Quick and Easy Way to Effective Speaking 6. The Leader In You 7. How To Enjoy Your Life And Your Job 8. Public Speaking and Influencing Men in Business 9. Lincoln the Unknown “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.” From the fundamental techniques in handling people to the various ways to make them like you, this book offers insights on how to win people to your way of thinking; how to increase your ability to get things done; the ways to be a leader and change people without arousing resentment; and how to make friends quickly. A timeless bestseller, Dale Carnegie’s How to Win Friends and Influence People has been an inspiration for many of those who are now famous and successful. With principles that stand as relevant in modern times as ever before, it continues to help people on their way to success. Master the fine art of communication, express your most important ideas, and create genuine impact with the help of international bestselling author Dale Carnegie. Written in his trademark conversational style, this book illustrates time-tested techniques through engaging anecdotes and events from the lives of legendary orators, historical figures, and successful leaders. This book will help you: - Become a great conversationalist, leaving a good impression wherever you go. - Persuade people to do what you want, unlocking numerous life-changing opportunities as a result. - Become a true leader, mastering the fine art of people management. - Create incredible and long-lasting connections that offer you genuine value and growth opportunities Full of timeless wisdom and sage advice, this practical handbook on human relations will equip you to navigate the treacherous waters of interpersonal relationships in both business and social settings. Now you too can unearth your true potential, forge long-lasting relationships, and discover How to Win Friends and Influence People in every walk of life! Dale Harbison Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of the bestselling How to Win Friends and Influence People (1936), How to Stop Worrying and Start Living (1948) and many more self-help books. Summary of the Book 1. The only way to get the best of an argument is to avoid it. “You can’t win an argument. You can’t because if you lost it, you lose it; and if you win it, you lose it,” because, “a man convinced against his will, is of the same opinion still”. Instead, try to: A. Welcome the disagreement – you might avoid a serious mistake. B. Watch out for and distrust your first instinct to be defensive. C. Control your temper. D. Listen first. E. Look first for areas of agreement. F. Be honest about and apologise for your mistakes. G. Promise to think over your opponent’s ideas and study them carefully. H. Thank the other person sincerely for their time and interest. I. Postpone action to give both sides time to think through the problem. 2. Show respect for the other person’s opinions. Never say “You’re wrong.” It’s “tantamount to saying: ‘I’m smarter than you are.'” Instead, consider that “you will never get into trouble by admitting that you may be wrong” and see the above point. Even if you know you are right, try something like: “I may be wrong. I frequently am. If I’m wrong I want to be put right. Let’s examine the facts.” ---------- Techniques in Handling

How To Win Friends And Influence People (Self-Improvement Series)

How To Win Friends And Influence People (Self-Improvement Series) PDF

Author: Dale Carnegie

Publisher: Good Press

Published: 2024-01-14

Total Pages: 259

ISBN-13:

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This carefully crafted ebook: "How To Win Friends And Influence People (Self-Improvement Series)" is formatted for your eReader with a functional and detailed table of contents. This is one of the first bestseller self-help books. Its intention is to enable you to make friends quickly and easily, help you to win people to your way of thinking, increase your influence, your prestige, your ability to get things done, as well as enable you to win new clients, new customers. Twelve Things This Book Will Do For You: Get you out of a mental rut, give you new thoughts, new visions, new ambitions. Enable you to make friends quickly and easily. Increase your popularity. Help you to win people to your way of thinking. Increase your influence, your prestige, your ability to get things done. Enable you to win new clients, new customers. Increase your earning power. Make you a better salesman, a better executive. Help you to handle complaints, avoid arguments, keep your human contacts smooth and pleasant. Make you a better speaker, a more entertaining conversationalist. Make the principles of psychology easy for you to apply in your daily contacts. Help you to arouse enthusiasm among your associates. Dale Carnegie (1888–1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People (1936), a massive bestseller that remains popular today.

How to Win Friends and Influence People in the Digital Age

How to Win Friends and Influence People in the Digital Age PDF

Author: Brent Cole

Publisher: Simon and Schuster

Published: 2012-12-25

Total Pages: 263

ISBN-13: 1451612591

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This new edition is an up-to-date adaptation of Carnegie's timeless prescriptions for the digital age. This book is a must-have guide for anyone who wants to find success on Facebook, LinkedIn, Twitter, and any social media format today and in the future.

How to Influence People

How to Influence People PDF

Author: John C. Maxwell

Publisher: HarperCollins Leadership

Published: 2013-04-01

Total Pages: 205

ISBN-13: 1400204798

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Leadership guru John C. Maxwell and his friend Jim Dornan share their straightforward, effective way for making an impact on the world: make an impact on individual people. How? Through influence. How to Influence People will empower you on your journey to becoming a potent and positive influence in your relationships both great and small. By pouring your life into other people, which is Dr. Maxwell’s definition of “mentorship,” you can truly make a difference. And when you have a meaningful impact on the lives of those around you--from your children and coworkers to your customers and the barista at your favorite coffee shop--it makes a difference in your life too.You’ll learn to perceive the stages of influence in your relationships and skillfully navigate your progress--from perfect stranger, to helpful confidant, to inspiring mentor--until, ultimately, you attain the highest honor there is for an influencer: becoming a multiplier of other influencers.

Avoiding Trouble by Adhering to This Principle

Avoiding Trouble by Adhering to This Principle PDF

Author: Dale Carnegie

Publisher: BEYOND BOOKS HUB

Published: 2023-10-09

Total Pages: 10

ISBN-13:

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Navigate through the challenging landscapes of conflict and discord with "Avoiding Trouble by Adhering to This Principle." This insightful tome lays out a fundamental principle, often overlooked, yet immensely powerful in preserving harmony and goodwill in all interactions. By blending thought-provoking anecdotes with profound psychological insights, this book offers a lifeline to those seeking to traverse through life’s myriad interactions without falling prey to avoidable troubles and conflicts. It's a mantra for peaceful coexistence, working wonders in all walks of life.

 

How to Win Friends and Influence People by Dale Carnegie (Illustrated) :: How to Develop Self-Confidence And Influence People by Dale Carnegie is a collection of two essential works on interpersonal skills. Covering everything from building relationships to fostering self-confidence, these books are foundational reads for personal and professional growth.

 

How to Win Friends & Influence People by Dale Carnegie From the Author of Books Like:

1. How to Develop Self-Confidence And Influence People by Public Speaking

2. How to Stop Worrying and Start Living

3. The Art of Public Speaking

4. How to Win Friends and Influence People in the Digital Age

5. The Quick and Easy Way to Effective Speaking

6. The Leader In You

7. How To Enjoy Your Life And Your Job

8. Public Speaking and Influencing Men in Business

9. Lincoln the Unknown

 

“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”

From the fundamental techniques in handling people to the various ways to make them like you, this book offers insights on how to win people to your way of thinking; how to increase your ability to get things done; the ways to be a leader and change people without arousing resentment; and how to make friends quickly. A timeless bestseller, Dale Carnegie’s How to Win Friends and Influence People has been an inspiration for many of those who are now famous and successful.

With principles that stand as relevant in modern times as ever before, it continues to help people on their way to success. Master the fine art of communication, express your most important ideas, and create genuine impact with the help of international bestselling author Dale Carnegie. Written in his trademark conversational style, this book illustrates time-tested techniques through engaging anecdotes and events from the lives of legendary orators, historical figures, and successful leaders.

This book will help you: - Become a great conversationalist, leaving a good impression wherever you go. - Persuade people to do what you want, unlocking numerous life-changing opportunities as a result. - Become a true leader, mastering the fine art of people management. - Create incredible and long-lasting connections that offer you genuine value and growth opportunities Full of timeless wisdom and sage advice, this practical handbook on human relations will equip you to navigate the treacherous waters of interpersonal relationships in both business and social settings.

Now you too can unearth your true potential, forge long-lasting relationships, and discover How to Win Friends and Influence People in every walk of life!

Dale Harbison Carnegie (November 24, 1888 – November 1, 1955) was an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of the bestselling How to Win Friends and Influence People (1936), How to Stop Worrying and Start Living (1948) and many more self-help books.

 

Summary of the Book

1. The only way to get the best of an argument is to avoid it. “You can’t win an argument. You can’t because if you lost it, you lose it; and if you win it, you lose it,” because, “a man convinced against his will, is of the same opinion still”. Instead, try to: A. Welcome the disagreement – you might avoid a serious mistake. B. Watch out for and distrust your first instinct to be defensive. C. Control your temper. D. Listen first. E. Look first for areas of agreement. F. Be honest about and apologise for your mistakes. G. Promise to think over your opponent’s ideas and study them carefully. H. Thank the other person sincerely for their time and interest. I. Postpone action to give both sides time to think through the problem.

2. Show respect for the other person’s opinions. Never say “You’re wrong.” It’s “tantamount to saying: ‘I’m smarter than you are.'” Instead, consider that “you will never get into trouble by admitting that you may be wrong” and see the above point. Even if you know you are right, try something like: “I may be wrong. I frequently am. If I’m wrong I want to be put right. Let’s examine the facts.” ---------- Techniques in Handling