How Kind People Get Tough: Assertiveness Tools, Tips, and Techniques for More Confidence and Happier Relationships

How Kind People Get Tough: Assertiveness Tools, Tips, and Techniques for More Confidence and Happier Relationships PDF

Author: Marlene Rose Shaw

Publisher: Nielsen

Published: 2019-12-07

Total Pages: 266

ISBN-13: 9780993541919

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Do you wish you could be more assertive, but you worry that you'll come across as unkind or mean? Do you want to speak up and be the authentic you, without pushing people away? Do you want to ask for respect, without seeming arrogant or confrontational? Many people struggle to find the balance between assertiveness and kindness. Yet, it is perfectly possible. Based on Marléne Rose Shaw's work in helping thousands of clients, How Kind People Get Tough will help you achieve that balance, so that you can feel more confident and create happier, more fulfilling relationships. In this book you will learn how to: Gain respect without coming across as arrogant or unkind Speak your truth without fear of rejection Be heard and acknowledged Stop people-pleasing and feel confident in your own skin Say no with confidence, and without feeling guilty Know where you stand in your relationships This book is special in that it goes beyond teaching basic assertiveness skills. It explains why we human beings have an innate struggle with assertiveness, and it teaches you how to get past those fundamental blocks. Packed full of case studies, tools, tips, and techniques, the book also includes your free Online Companion Course to help you put those skills into practice.

Getting Along

Getting Along PDF

Author: Amy Gallo

Publisher: Harvard Business Press

Published: 2022-09-13

Total Pages: 326

ISBN-13: 164782107X

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Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.

Dare to Lead

Dare to Lead PDF

Author: Brené Brown

Publisher: Random House

Published: 2018-10-09

Total Pages: 321

ISBN-13: 0399592520

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#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Be Kind

Be Kind PDF

Author: Pat Zietlow Miller

Publisher: Be Kind

Published: 2018-02-06

Total Pages: 37

ISBN-13: 1626723214

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When Tanisha spills grape juice all over her new dress, her classmate contemplates how to make her feel better and what it means to be kind. From asking the new girl to play to standing up for someone being bullied, this moving and thoughtful story explores what a child can do to be kind, and how each act, big or small, can make a difference--or at least help a friend.With award-winning author Pat Zietlow Miller's gentle text and Jen Hill's irresistible art, Be Kind is an unforgettable story about how two simple words can change the world.

Keeping the Faith When Things Get Tough

Keeping the Faith When Things Get Tough PDF

Author: Jeff Doles

Publisher: Walking Barefoot Ministries

Published: 2013-06-11

Total Pages: 103

ISBN-13: 0982353626

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KEEP THE FAITH, CHANGE THE WORLD! When times are hard, it can be very tempting to hold on to the world and let go of the faith. The apostle Peter certainly knew what that was like when he denied Jesus three times, mere hours after pledging unshakeable faithfulness. But with the reality of the resurrection and the power of the Holy Spirit, he learned how to do just the opposite ~ to keep the faith and change the world! In his letter to Jesus believers scattered abroad, Peter reveals not only how to keep the faith in difficult circumstances but also how to change the world by the new life that comes from Jesus ~ a life of loving, giving and serving. This book is a study of that letter. In it you will learn about: • The new birth, the new mind, and the new life believers have in Jesus • The new kind of people we are called to be in Him • The incorruptible Word by which we have come to know Him • The indestructible inheritance He has for us • What it means to be holy • What true freedom is and how it transforms relationships • How to walk in fervent love and find exuberant joy beyond words • How to arm yourself with the mind of Jesus • How to manifest the glory and dominion of Jesus • How to stand firmly against our true adversary... and more These are “bite-size” studies to help guide you through Peter’s letter, a little at a time. At the end of each study are focus questions to help you think further about the truths Peter brings. They are open-ended questions to allow for maximum personal reflection and group discussion. “Keeping the Faith When Things Get Tough is an excellent Bible Study on the book of First Peter. Jeff Doles gives us a very practical and easily understood breakdown of this important book. Based on extensive research and his well-rounded biblical perspective, Jeff takes us on an inspiring journey from start to finish. Your faith will be strengthened, and your life will be greatly enriched as you embrace these keys to victorious living out of the pages of God’s word. I highly recommend this book for everyone who loves God’s Word and wants to strengthen his or her faith for miracles in times of need.” ~ Ben R. Peters, Kingdom Sending Center. Author and international speaker

Time to Get Tough

Time to Get Tough PDF

Author: Donald J. Trump

Publisher: Simon and Schuster

Published: 2011-12-06

Total Pages: 226

ISBN-13: 1596987707

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A New York Times bestseller! For the first time in his own words, President-elect Donald J. Trump explains his plan to make America great again! He wants to “put America’s interests first—and that means doing what’s right for our economy, our national security, and our public safety.” Throughout the 2016 campaign, Trump conjured images of American strength and culture when small towns boomed with industry, mom and pop shops bustled, and people said, “Merry Christmas!” The media scoffed at Trump’s vision and the people who supported him; they were blinded by the Clinton machine. But their eyes were opened after Trump won 62 million votes and the Oval Office. Even Republican House Speaker Paul Ryan said, “Donald Trump heard a voice in this country that no one else heard.” As Trump says in Time to Get Tough, “I’ve built businesses across the globe. I’ve dealt with foreign leaders. I’ve created tens of thousands of American jobs. My whole life has been about executing deals and making real money—massive money. That’s what I do for a living: make big things happen…” Trump is about to make the biggest deals of his life, and he’s going to make them for America! From reversing lax immigration policies to eliminating regulations that restrict small businesses, Donald Trump understands that America “doesn’t need cowardice, it needs courage.” President Elect Trump is about to “Make America Great Again” and Time to Get Tough is his blueprint!

Good Kids, Tough Choices

Good Kids, Tough Choices PDF

Author: Rushworth M. Kidder

Publisher: John Wiley & Sons

Published: 2010-09-27

Total Pages: 272

ISBN-13: 0470547626

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A practical analysis and inspiring guide for teaching kids "ethical fitness" Parents are beginning to realize that deficiencies in ethics and character are becoming a big problem among our nation's children. According to the latest data, lying, cheating, and rampant insensitivity to other people are increasingly common. What can parents do? In this book, ethics expert Rushworth Kidder shows how to customize interventions to a child's age and temperament. He encourages parents not to give up, since what they do can always make a difference, regardless of how long or deep the bad habits of dishonesty may be. Encourages parents to intervene early and re-establish children on the right course Explores the keys to ethical behavior: honesty, responsibility, respect, fairness, and compassion All of Kidder's practical advice is based on the latest psychological and neuroscientific research about how kids develop character and learn what's right and wrong.

When Bad Things Happen to Good People

When Bad Things Happen to Good People PDF

Author: Harold S. Kushner

Publisher: Random House Digital, Inc.

Published: 2001

Total Pages: 224

ISBN-13: 0805241930

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Offers an inspirational and compassionate approach to understanding the problems of life, and argues that we should continue to believe in God's fairness.

How Good People Make Tough Choices Rev Ed

How Good People Make Tough Choices Rev Ed PDF

Author: Rushworth M. Kidder

Publisher: Harper Collins

Published: 2009-11-24

Total Pages: 242

ISBN-13: 0061968722

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This insightful and brilliant analysis of ethics teaches readers valuable skills in evaluating tough choices and arriving at sound conclusions. “A thought-provoking guide to enlightened and progressive personal behavior.” —Jimmy Carter An essential guide to ethical action updated for our challenging times, How Good People Make Tough Choices by Rushworth M. Kidder offers practical tools for dealing with the difficult moral dilemmas we face in our everyday lives. The founder and president of the Institute for Global Ethics, Dr. Kidder provides guidelines for making the important decisions in situations that may not be that clear cut—from most private and personal to the most public and global. Former U.S. senator and NBA legend Bill Bradley calls How Good People Make Tough Choices “a valuable guide to more informed and self-conscious moral judgments.”

Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People PDF

Author: Renee Evenson

Publisher: AMACOM

Published: 2013-10-15

Total Pages: 242

ISBN-13: 0814432999

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How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.