The Making of Hero

The Making of Hero PDF

Author: Sunil Kant Munjal

Publisher: Harper Collins

Published: 2020-01-13

Total Pages: 252

ISBN-13: 9353026784

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Winner of the 2020 Tata Literature Live! Business Book Award From the bylanes of Kamalia and the rugged landscapes of Quetta in India of the 1940s which later became Pakistan, they escaped to the Partition-ravaged cities of Amritsar, Agra, Delhi and finally settled in Ludhiana with little more than the shirts on their backs. From here, four of the six Munjal brothers built their business, part by part. There was no grand vision of building a world-scale enterprise; their aim was simply to survive and provide for their families. Hero began with trading in and then manufacturing bicycle parts, evolved into bicycles, mopeds, automotive parts, motorcycles and scooters, and today the restructured group also encompasses service businesses and infrastructure.In 1986, thirty years after its inception, Hero Cycles became the largest bicycle maker in the world. In the next fifteen years, the motorcycle venture Hero Honda also became the largest in the world, and both pole positions are held firmly even today. This is an authentic 'Make in India' story about overcoming many odds: labyrinthine red tape, tepid economic growth and later, global competition. It follows the lives and times of the four Munjal brothers who lived together and scripted a dramatic revolution on two wheels without any formal education or resources. In parallel, it's also the story of how an agrarian economy like India, with limited means of transportation, took wing on the back of this two-wheel revolution.Driven by family values and Indian ethos, yet wholly contemporary and pioneering in their thinking and best practices, Hero firms today are renowned for putting mutually beneficial relationships at the very core of their business philosophy. The book goes deep inside the 'family spirit' that brought employees, customers, channel partners, suppliers and local communities together to create success, welfare and well-being for millions over the past seven decades. A rare story that proves how a principle-driven organization can create exceptional value for society.

Cooperative Strategy

Cooperative Strategy PDF

Author: John Child

Publisher: Oxford University Press

Published: 2019-05-02

Total Pages: 624

ISBN-13: 019254599X

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Cooperation has become the leading strategy adopted by business and other organizations. It is taking on new forms that are adapted to changing market expectations and technological possibilities in the rapidly evolving business environment. This new edition of Cooperative Strategy provides a comprehensive view of the practical and theoretical literature concerning cooperative strategies, and the alliance and network organizational forms that are the enablers of these strategies. It takes the reader through the stages of developing a cooperative alliance, from choosing a cooperative form and selecting partners, to establishing an alliance and managing the process of cooperation. It examines cooperative strategies in different sectors as well as internationally, and discusses performance criteria and evolution of cooperation over time. With insights from internationally recognized experts on cooperative strategy, this book presents extensive research on the topic while also addressing practical issues of alliance management.

Hero on a Honda

Hero on a Honda PDF

Author: Anthony Richard Farmer

Publisher: Strategic Book Publishing

Published: 2012-12-19

Total Pages: 96

ISBN-13: 1625162677

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As an adult, I knew I would have to visit India, the place of my birth. My father was a British Indian Army Officer and my mother, the daughter of a soldier, was brought to India when she was 20 months old. She left India in 1947, married and with her two children, making a hurried exit before the partition of India.I have always felt I had India in my blood. My first breath, sound, taste, touch, and sight were of India. In March 2012, in my 67th year, I set off on a return journey, not as a tourist, but as an observer of India as a prodigal son. I wanted to immerse myself in the culture. What I found was a country and a people with which I felt completely at home. I basked in the inclusivity and generosity I received. I saw a country on the brink of great change as it collides with the 21st century.Hero on a Honda is a collection of observations and an informal account of my adventures in Rajasthan and Gujarat.

Corporate Governance Practices in India

Corporate Governance Practices in India PDF

Author: Priyanka Kaushik Sharma

Publisher: Springer

Published: 2015-06-17

Total Pages: 242

ISBN-13: 1137519363

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Corporate Governance Practices in India examines corporate governance practice in Indian industry. This book critically analyses the governance practice and evaluates the needs of corporate governance in the two major industries in India: Auto Industry and Heavy Engineering Industry.

Managing Radical Change

Managing Radical Change PDF

Author: Sumantra Ghoshal

Publisher: Penguin Books India

Published: 2002

Total Pages: 366

ISBN-13: 9780141000220

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What Indian Companies Must Do To Become World-Class An Invaluable Roadmap For Indian Executives Who Strive To Excel Winner Of The Dma Escorts Book Award 2000 Managing Radical Change: What Indian Companies Must Do To Become World-Class Looks At What Companies In India Must Do To Rank Among The Best In Their Strategy, Organization And Management. The Authors, Internationally Acclaimed Management Gurus Sumantra Ghoshal And Christopher A. Bartlett And Industry Insider Gita Piramal, Say That Managers Are Aware Of The Need For A Radical Response To The Problems And Challenges Posed By The New Competitive, Technological And Market Demands In India. But, Believing That Change Can Come Only By Degrees, They Hesitate To Initiate Action. The Key Purpose Of This Book Is To Make Managers Believe That Radical Performance Improvement Is Possible. Ghoshal, Piramal And Bartlett Feel That Managers Are The Best Teachers Of Managers, And So Managing Radical Change Is A Distillation Of Lessons Offered By People As Diverse As N.R. Narayana Murthy And Brijmohan Lall Munjal, Keki Dadiseth And Dhirubhai Ambani, Azim Premji And Rohinton Aga, Lakshmi Niwas Mittal And Subhash Chandra, Rahul Bajaj And Parvinder Singh. There Is A Wealth Of Information On The Best Companies In India And Worldwide, Among Them Infosys, Wipro, Reliance, Hindustan Lever, Ge And Abb. Lucidly Written And Brilliantly Argued, Managing Radical Change Is Perhaps The Most Significant Contribution To Indian Management Literature In Recent Times.

CUSTOMER RELATIONSHIP MANAGEMENT

CUSTOMER RELATIONSHIP MANAGEMENT PDF

Author: ALOK KUMAR RAI

Publisher: PHI Learning Pvt. Ltd.

Published: 2012-12-05

Total Pages: 529

ISBN-13: 8120346955

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This thoroughly revised and enlarged edition brings to light the latest developments taking place in the area of Customer Relationship Management (CRM), and focuses on current CRM practices of various service industries. This edition is organised into five parts containing 19 chapters. Part I focuses on making the readers aware of the conceptual and literary developments, and also on the strategic implementation of the concepts. Part II discusses the research aspects of CRM. Part III deals with the applications of information technologies in CRM. Part IV provides the various newer and emerging concepts in CRM. Finally, Part V analyses the CRM applications in various sectors, industries and companies. Primarily intended as a textbook for the students of Management, the book would prove to be an invaluable asset for professionals in service industries. New to This Edition Includes five new chapters, namely Research Techniques and Methods in Customer Relationship Management; Customer Satisfaction; Customer Loyalty; Service Quality; and Service Recovery Management, along with several additions of new text and revisions of the existing text. Provides latest advancements in CRM to keep the students abreast of these developments. Gives as many as 16 Case Studies with critical analysis of different industries to help the readers understand the subject. Covers a number of illustrations to elucidate the concepts discussed. Gives Project Assignment in each chapter.

Delhi University JAT Exam Guide 2022

Delhi University JAT Exam Guide 2022 PDF

Author:

Publisher: Arihant Publications India limited

Published:

Total Pages:

ISBN-13: 9325798115

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1. The Book “DU JAT” serves as study guide for the entrance exam 2. Entire syllabus is divided into 5 main subjects 3. 2 section tests are accompanied after every section 4. Model Solved Papers and Solved Papers are given for thorough practice 5. 5 Practice Sets are given for revision To select the candidates for admissions into the BA, BMS, and BBA, Delhi University is all set on a hunt of candidates through DU JAT – the national level Entrance Test, conducted by NTA. Be exam-ready with the updated edition of Delhi University JAT (Joint Admission Test 2022). Dividing the entire syllabus into 5 majors, this book gives complete coverage to DU JAT entrance. Each chapter is given with proper & detailed theories for a better conceptual catch. 2 Section Tests are accompanied after every section for the quick revision of the chapters. Model Solved Papers and Solved Papers are giving insight into the paper pattern and question pattern. For thorough revision of the syllabus, 5 Practice sets are all you need. TOC Model Solved Paper 2020-2021, Solved Papers 2019-16, Quantitative Ability, Reasoning And Analytical Ability, General English, Business Aptitude, General Awareness, Practice Sets (1-5)

Rural Marketing: Text and Cases

Rural Marketing: Text and Cases PDF

Author: Krishnamacharyulu

Publisher: Pearson Education India

Published: 1900

Total Pages: 609

ISBN-13: 8131753840

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Rural Marketing: Text and Cases provides a comprehensive coverage of the changing profiles, issues and practices in the context of rural marketing. Built on the general marketing management framework, the book discusses the strategic issues that in

Build, Borrow, or Buy

Build, Borrow, or Buy PDF

Author: Laurence Capron

Publisher: Harvard Business Press

Published: 2012-07-31

Total Pages: 258

ISBN-13: 1422143724

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How should you grow your organization? It’s one of the most challenging questions an executive team faces—and the wrong answer can break your firm. The problem is most firms’ growth strategies emphasize just one type of growth—some focus on organic growth, others on M&A. When these strategies falter, the common response is simply to try harder—but firms falling into this “implementation trap” usually end up losing out to a competitor whose approach is more inclusive. So where do you start? By asking the right questions, argue INSEAD’s Laurence Capron and coauthor Will Mitchell, of the Rotman School of Management at the University of Toronto and Duke University’s Fuqua School of Business. Drawing on decades of research and teaching, Capron and Mitchell find that a firm’s aptitude for determining the best resource pathways for growth has a defining impact on its success. They’ve come up with a helpful framework, reflecting practices of a variety of successful global organizations, to determine which path is best for yours. The resource pathways framework is built around three strategic questions: • BUILD: Are your existing internal resources relevant for developing the new resources that you have targeted for growth? • BORROW: Could you obtain the targeted resources via an effective relationship with a resource partner? • BUY: Do you need broad and deep relationships with your resource provider? Written for large multinationals and emerging firms alike, Build, Borrow, or Buy will help solve a perennial question and will guide you through change while priming your organization for optimal growth.