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Heathrow's Terminal 5

Author: Sharon Doherty

Publisher: John Wiley & Sons

Published: 2008-04-30

Total Pages: 372

ISBN-13: 0470754532

This book reveals the inside track on the making of Terminal 5: the courage, the ground-breaking management thinking and the many lessons learnt from the leaders, the client and integrated supply chain teams, - involving over 50,000 people from 20,000 companies - which led to the successful delivery of this mega project on time, on budget, and safely. Love or hate Heathrow we can’t ignore it! An economic power house for the UK, 155,000 earn their living from it and 68 million of us pass through it each year. Two decades of the planning, design, construction and opening of Terminal 5 has resulted in a gateway that Heathrow can be proud of. Faced with the risk of opening a year late, being a billion overspent, since Sir John Egan in the early 1990s, BAA, stakeholders and supplier partners have been grappling with Terminal 5`s challenges. The result? £4.3 billion of design and construction delivered on time, to budget and safely is to be commended given the industry statistics but the acid test will now be the quality of the 30 million passengers experience and the operating costs that have been left to stand the test of time. Sharon Doherty is HR and organisational effectiveness director for Heathrow airport and Terminal 5. Sharon has previously worked in consultancy, financial services and retail. Her specialism is people and change. 2002 to the end 2007 she was accountable for the approach to people management and organisational change on Terminal 5.

Heathrow's Terminal 5

Author: Sharon Doherty

Publisher: Wiley

Published: 2008-05-27

Total Pages: 0

ISBN-13: 9780470754351

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A Week at the Airport

Author: Alain De Botton

Publisher: Emblem Editions

Published: 2010-09-21

Total Pages: 113

ISBN-13: 0771026285

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The bestselling author of The Architecture of Happiness and The Art of Travel spends a week at an airport in a wittily intriguing meditation on the "non-place" that he believes is the centre of our civilization. In the summer of 2009, Alain de Botton was invited by the owners of Heathrow airport to become their first ever writer-in-residence. Given unprecedented, unrestricted access to wander around one of the world's busiest airports, he met travellers from all over the globe, and spoke with everyone from baggage handlers to pilots, and senior executives to the airport chaplain. Based on these conversations he has produced this extraordinary meditation on the nature of travel, work, relationships, and our daily lives. Working with the renowned documentary photographer Richard Baker, he explores the magical and the mundane, and the interactions of travellers and workers all over this familiar but mysterious "non-place," which by definition we are eager to leave. Taking the reader through departures, "air-side," and the arrivals hall, de Botton shows with his usual combination of wit and wisdom that spending time in an airport can be more revealing than we might think.

Heathrow in Photographs

Author: Adrian Balch

Publisher: History Press

Published: 2016

Total Pages: 0

ISBN-13: 9780750967426

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London's Heathrow Airport has seen dramatic changes since it opened in 1946, from canvas tents as terminal buildings serving converted military piston-engined airliners to the latest Airbus and Boeing jet airliners operating from five modern, sophisticated terminals. As air travel became more affordable, Heathrow expanded to accommodate the increase in airline traffic. This pictorial timeline records these changes in air transport and infrastructure to capture the interest of the aviation enthusiast, the Heathrow visitor or just someone who is fascinated by nostalgia in an ever-changing world.

The Opening of Heathrow Terminal 5

Author: Great Britain. Parliament. House of Commons. Transport Committee

Publisher: The Stationery Office

Published: 2008

Total Pages: 80

ISBN-13: 9780215524263

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BAA opened Heathrow's fifth terminal for business on 27 March, after six years of construction at a cost of £4.3bn, on time and within budget. Passengers had been promised a "calmer, smoother, simpler airport experience". Multiple problems, however, meant that on the first day of operation alone, 36,584 passengers were frustrated by the 'Heathrow hassle' that Terminal 5 (T5) had been designed to eliminate. Problems were experienced with the baggage system, car parking, security searches and aspects of the building itself. When the baggage system failed, luggage piled up to such an extent that it was transported by road to be sorted off-site. According to British Airways, 23,205 bags required manual sorting before being returned to their owners. The Committee finds that most of these problems were caused by one of two main factors: insufficient communication between owner and operator, and poor staff training and system testing. The Committee was pleased to find that steps were being taken at all levels to address the problems at the source of T5's problems, and BAA, British Airways and the union Unite are working together to make Terminal 5 a success.

The Tube Mapper Project

Author: Luke Agbaimoni

Publisher: History Press

Published: 2020-11-13

Total Pages: 0

ISBN-13: 9780750994378

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A visual exploration of the London Tube network, focusing on our shared and overlooked moments of recognition

Successful Construction Supply Chain Management

Author: Stephen Pryke

Publisher: John Wiley & Sons

Published: 2020-02-25

Total Pages: 382

ISBN-13: 1119450683

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Provides a unique overview of supply chain management (SCM) concepts, illustrating how the methodology can help enhance construction industry project success This book provides a unique appraisal of supply chain management (SCM) concepts brought together with lessons from industry and analysis gathered from extensive research on how supply chains are managed in the construction industry. The research from leading international academics has been drawn together with the experience from some of the industry's foremost SCM practitioners to provide both the experienced researcher and the industry practitioner a thorough grounding in its principles, as well as an illustration of SCM as a methodology for enhancing construction industry project success. The new edition of Successful Construction Supply Chain Management: Concepts and Case Studies incorporate chapters dealing with Building Information Modelling, sustainability, the ‘Demand Chain' in projects, the link between self-organizing networks and supply chains, decision-making, ‘Lean,’ and mega-projects. Other chapters cover risk transfer and allocation, behaviors, innovation, trust, supply chain design, alliances, and knowledge transfer. Supply Chain Management techniques have been used successfully in various industries, such as manufacturing and food processing, for decades Fully updated with new chapters dealing with key construction industry topics such as BIM, sustainability, the ‘Demand Chain' in projects, ‘Lean,’ mega-projects, and more Includes contributions from well established academics and practitioners from Network Rail, mainstream construction, and consultancy Illustrates how SCM methodologies can be used to enhance construction industry project success Successful Construction Supply Chain Management: Concepts and Case Studies is an ideal book for postgraduate students at MSc and PhD level studying the topic and for all construction management practitioners.

Heathrow Airport

Author: Robert Wicks

Publisher: Haynes Publishing UK

Published: 2014-05-01

Total Pages: 0

ISBN-13: 9780857333537

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Fully authorised and supported by Heathrow, the Haynes Heathrow Airport Manual takes the reader behind the scenes of the world's busiest airport, investigating all aspects of its organization. The author covers airport management, runways, terminals, air traffic control and airport operations, including fuelling, baggage services, freight, passenger services, retail, engineering, emergency services, ground transportation systems, security, meteorology, simulator training and telecommunications. This is a fascinating subject, ripe for the Haynes Manual treatment.

Heathrow Airport 70 Years and Counting

Author: Kevan James

Publisher: Lulu.com

Published: 2019-09

Total Pages: 262

ISBN-13: 0244214719

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An eloquent portrayal of the UK's primary hub of air travel, Kevan James delves into the story of Heathrow Airport and reveals the truth and the legends behind it. Seen not only from the eyes of the author himself, and including his own use of Heathrow, the book also details the lives of some of those who work there. This is an intriguing look at the London air transport hub.