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Hashtag Campaigns during the COVID-19 Pandemic in Malaysia

Author: Pauline Pooi Yin Leong

Publisher: ISEAS-Yusof Ishak Institute

Published: 2021-12-15

Total Pages: 42

ISBN-13: 9815011235

Hashtag campaigns on social media enable users to express their sentiments on various issues and mobilize people to be part of a movement or cause; they have been used effectively by disenfranchised members of society against powerful elites. While some are of the opinion that online campaigns are ineffective due to “slacktivism”, such campaigns can spill over to offline protests, especially if there are strong emotions such as anger, or a sense of injustice, or social deprivation, spurring people on. The earlier hashtag campaigns in Malaysia—#AntaraDuaDarjat (#BetweenTwoStatus) and #DengkiKe (#AreYouJealous)—were expressions of unhappiness over perceived double standards in the enforcement of COVID-19 public safety protocols. Later hashtag campaigns such as #KerajaanGagal (#FailedGovernment), #KerajaanZalim (#CruelGovernment), and #KerajaanPembunuh (#MurdererGovernment) became increasingly negative as public disenchantment grew due to the government’s weak handling of the pandemic and the consequent economic fallout. Public frustration that manifested itself in the #BenderaHitam (#BlackFlag) and #Lawan (#Protest) movements soon transitioned into offline campaigns and protests against the government. Apart from political hashtag campaigns, there were also welfare movements such as #KitaJagaKita (#WeTakeCareOfOurselves), #BenderaPutih (#WhiteFlag), and #RakyatJagaRakyat (#CitizensTakeCareOfCitizens), which enabled Malaysians to help the less fortunate affected financially by the COVID-19 lockdowns, by rendering food aid and other assistance. A key conclusion of this study is that online hashtag campaigns have served as an early warning of trending public sentiment. They also have the potential to hype up emotions online and subsequently galvanize support for offline campaigns and protests. As #Lawan and #BenderaHitam showed, these can have direct political outcomes.

Communicating COVID-19 Effectively in Malaysia

Author: Serina Rahman

Publisher: ISEAS-Yusof Ishak Institute

Published: 2022-01-24

Total Pages: 43

ISBN-13: 9815011324

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Malaysia was initially lauded for its ability to combat the first few waves of COVID-19 but infection spikes since the Sabah state elections in September 2020 and subsequent exponential increases in both infections and deaths in 2021 left the nation reeling. Nationwide vaccination is seen as the only way out of the pandemic. Malaysia’s COVID-19 communication strategy was hampered by political machinations and myriad changes in government. The need to shore up favour among the electorate resulted in inconsistent messaging and regular U-turns whenever there was public outrage at arbitrary restrictions. This resulted in confusion on the ground, preventing successful COVID-19 management and containment. Under the current regime, claims to more accessible data have been disputed and doubts have surfaced over data transparency and accuracy. There is an urgent need to ensure convincingly reliable information, as well as to use more engaging messaging on more suitable media. A holistic and effective COVID-19 communication strategy should adopt principles from several communication approaches, resulting in messages that are clear, simple and accessible as well as consistent and credible. Audiences should be segmented so that messages can be better tailored to their needs, with adequate information on the necessary steps to prevent infection and spread. Fake news, misinformation, and disinformation should be constantly tackled and debunked. The Gerai OA and OA Lindungi Komuniti Facebook pages are outstanding examples of grassroots information dissemination channels that effectively provide fact-checked, coherent and accessible information to local communities in languages and on media best-suited to their audiences.

Indonesia’s COVID-19 Infodemic: A Battle for Truth or Trust?

Author: Yatun Sastramidjaja

Publisher: ISEAS-Yusof Ishak Institute

Published: 2023-09-22

Total Pages: 34

ISBN-13: 9815104691

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Besides being one of the countries most severely affected by the COVID-19 pandemic, Indonesia also experienced a severe “infodemic”: an overabundance of contradictory information—including misinformation and disinformation—on COVID-19. This infodemic hampered pandemic mitigation efforts, resulting in non-compliance with public health measures and delays to the national vaccination programme in the first six months of the pandemic due to widespread vaccine hesitancy or vaccine refusal. Furthermore, it fomented public distrust of the government and other institutions. On Indonesian social media, this infodemic engendered a peculiar type of hybrid narrative, combining global conspiracy theories with local moral economies and religious sentiments. Religious micro-influencers were particularly influential in spreading the narrative that the government’s COVID-19 policies could not be trusted, and that COVID-19 vaccines were dangerous and haram. Such posts were often removed in line with the social media platforms’ policies to combat false information on COVID-19, and the individuals who created such content risked prosecution in line with the government’s punitive approach to “hoaxes”. However, this did not lessen the prevalence of anti-vaccine narratives, nor did it mitigate public distrust of the government. The government also contributed to the spiral of distrust through its inconsistent policies, lack of transparency, and mixed messages. Especially in the pandemic’s early phases, government officials themselves were found spreading misleading information, first to downplay the severity and risk of COVID-19 in order to avoid social unrest, and subsequently to push for a quick reopening of the economy. In prioritizing the economy over public health, considerable resources were spent on influence campaigns to persuade the public to continue business as normal. The influence campaigns appeared to succeed in persuading people to return to work and to get vaccinated eventually. However, public distrust remained and was easily reactivated on social media in response to inconsistencies and double standards in the government’s enforcement of COVID-19 restrictions.

Economic Dimensions of Covid-19 in Indonesia

Author: Blane D. Lewis

Publisher: ISEAS-Yusof Ishak Institute

Published: 2021-04-19

Total Pages: 236

ISBN-13: 9814951463

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Beginning in December 2019, the coronavirus swept quickly through all regions of the world. COVID 19 has wreaked social, political and economic havoc everywhere and has shown few signs of entirely abating. The recent development and approval of new vaccines against the virus, however, now provides some hope that we may be coming to the beginning of the end of the pandemic. This volume collects papers from a conference titled Economic Dimensions of COVID 19 in Indonesia: Responding to the Crisis, organised by the Australian National University’s Indonesia Project and held online 7–10 September 2020. Collectively, the chapters in this volume focus for the most part on the economic elements of COVID 19 in Indonesia. The volume considers both macro- and micro-economic effects across a variety of dimensions, and short- and long-term impacts as well. It constitutes the first comprehensive analysis of Indonesia’s initial response to the crisis from an economic perspective.

Digital Authoritarianism in the Middle East

Author: Marc Owen Jones

Publisher: Hurst Publishers

Published: 2022-07-06

Total Pages: 320

ISBN-13: 1787388824

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You are being lied to by people who don’t even exist. Digital deception is the new face of information warfare. Social media has been weaponised by states and commercial entities alike, as bots and trolls proliferate and users are left to navigate an infodemic of fake news and disinformation. In the Persian Gulf and the wider Middle East, where authoritarian regimes continue to innovate and adapt in the face of changing technology, online deception has reached new levels of audacity. From pro-Saudi entities that manipulate the tweets of the US president, to the activities of fake journalists and Western PR companies that whitewash human rights abuses, Marc Owen Jones’ meticulous investigative research uncovers the full gamut of tactics used by Gulf regimes and their allies to deceive domestic and international audiences. In an age of global deception, this book charts the lengths bad actors will go to when seeking to impose their ideology and views on citizens around the world.

Making News at The New York Times

Author: Nikki Usher

Publisher: University of Michigan Press

Published: 2014-04-24

Total Pages: 295

ISBN-13: 0472900226

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Making News at The New York Times is the first in-depth portrait of the nation’s, if not the world's, premier newspaper in the digital age. It presents a lively chronicle of months spent in the newsroom observing daily conversations, meetings, and journalists at work. We see Page One meetings, articles developed for online and print from start to finish, the creation of ambitious multimedia projects, and the ethical dilemmas posed by social media in the newsroom. Here, the reality of creating news in a 24/7 instant information environment clashes with the storied history of print journalism, and the tensions present a dramatic portrait of news in the online world. This news ethnography brings to bear the overarching value clashes at play in a digital news world. The book argues that emergent news values are reordering the fundamental processes of news production. Immediacy, interactivity, and participation now play a role unlike any time before, creating clashes between old and new. These values emerge from the social practices, pressures, and norms at play inside the newsroom as journalists attempt to negotiate the new demands of their work. Immediacy forces journalists to work in a constant deadline environment, an ASAP world, but one where the vaunted traditions of yesterday's news still appear in the next day's print paper. Interactivity, inspired by the new user-computer directed capacities online and the immersive Web environment, brings new kinds of specialists into the newsroom, but exacts new demands upon the already taxed workflow of traditional journalists. And at time where social media presents the opportunity for new kinds of engagement between the audience and media, business executives hope for branding opportunities while journalists fail to truly interact with their readers.

World Protests

Author: Isabel Ortiz

Publisher: Springer Nature

Published: 2021-11-03

Total Pages: 201

ISBN-13: 3030885135

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This is an open access book. The start of the 21st century has seen the world shaken by protests, from the Arab Spring to the Yellow Vests, from the Occupy movement to the social uprisings in Latin America. There are periods in history when large numbers of people have rebelled against the way things are, demanding change, such as in 1848, 1917, and 1968. Today we are living in another time of outrage and discontent, a time that has already produced some of the largest protests in world history. This book analyzes almost three thousand protests that occurred between 2006 and 2020 in 101 countries covering over 93 per cent of the world population. The study focuses on the major demands driving world protests, such as those for real democracy, jobs, public services, social protection, civil rights, global justice, and those against austerity and corruption. It also analyzes who was demonstrating in each protest; what protest methods they used; who the protestors opposed; what was achieved; whether protests were repressed; and trends such as inequality and the rise of women’s and radical right protests. The book concludes that the demands of protestors in most of the protests surveyed are in full accordance with human rights and internationally agreed-upon UN development goals. The book calls for policy-makers to listen and act on these demands.