Making Conflict Work

Making Conflict Work PDF

Author: Peter T. Coleman

Publisher: HMH

Published: 2014-09-02

Total Pages: 305

ISBN-13: 0544149149

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“An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review

Making Conflict Work

Making Conflict Work PDF

Author: Peter T. Coleman

Publisher: Houghton Mifflin Harcourt

Published: 2014

Total Pages: 305

ISBN-13: 0544148398

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A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Ferguson's leading experts in the field of conflict resolution address the key role of power in workplace tension. Whether you're butting heads with your boss or addressing a direct report's complaint, your relative position of power affects how you approach conflict. Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authors' years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization. Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change.

Conflict and Leadership

Conflict and Leadership PDF

Author: Christian Muntean

Publisher: Business Expert Press

Published: 2018-03-22

Total Pages: 175

ISBN-13: 1631579614

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Conflict is one of the greatest sources of tolerated business expenses and loss. This is despite the fact that this expense and loss can, in most cases, be easily turned around to revenue and gain. In the nonprofit world one of the greatest inhibitors of mission success is not that there isn’t enough funding, or the challenging nature of the cause. It is the simple fact that teams struggle to work well together. What if conflict was the starting point for developing trust? What if it catalyzed a deeper, more meaningful understanding between team members? What if it was crucial for building stronger and more powerful organizations? Last of all, what if there were simple steps you could take to automatically help your teams communicate and work together more easily? This book shows you how.

Harnessing Conflict

Harnessing Conflict PDF

Author: Nicole Garton

Publisher:

Published: 2021-10-06

Total Pages: 134

ISBN-13: 9780228862574

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Are you concerned about the impact of conflict on your family business? Harnessing Conflict draws upon over twenty years of experience in which Nicole Garton has assisted hundreds of families to navigate the opportunities and challenges of conflict. Based upon a groundbreaking methodology known as the "Family Business Conflict Code," this guide provides a roadmap to help readers deconstruct family business conflict into its component parts. It will help you understand the sources that underlie all conflict, how conflict develops, best practices to prevent conflict, and how to effectively manage conflict when it happens. This book will arm both business families and their advisors with the latest thinking and tools for maximizing their success.

The Beauty of Conflict for Couples

The Beauty of Conflict for Couples PDF

Author: CrisMarie Campbell

Publisher: Mango Media Inc.

Published: 2019-09-15

Total Pages: 160

ISBN-13: 1642500992

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“Genius . . . will teach you how to transform your conflict into closeness. A beautiful read for anyone in a relationship they want to take higher.” —Regena Thomashauer, New York Times bestselling author If left unresolved, sources of disconnect—from bad breath to infidelity—can lead to major rifts and smother the spark in a relationship. Authors CrisMarie Campbell and Susan Clarke bring over twenty years of experience in family and marriage counseling and relationship coaching to this book. They cater their advice to romantic relationships and provide resolution strategies for women and men. While arguments with our partner can get tiring, looking at those disagreements as opportunities to strengthen the bond rather than weaken it can have a significant impact on their effect. With conflict comes the chance to communicate and solve problems together. This can restore a sense of intimacy and connection with our partner, both emotionally and physically. In The Beauty of Conflict for Couples, you will find: · Relatable stories that shed light on the common struggles of romantic relationships · Practical tools that offer guidance for addressing conflict · A source of hope for relationships that appear to be fated for failure “The Beauty of Conflict for Couples is a knock-your-socks-off book for anyone who has ever struggled with intimacy, vulnerability, and the longing to make this relationship work even when it seems impossible . . . This book is readable (I couldn’t put it down!), funny, warm, practical, and powerful.” —Ann Weiser Cornell, author of The Radical Acceptance of Everything and The Power of Focusing

The Beauty of Conflict

The Beauty of Conflict PDF

Author: CrisMarie Campbell

Publisher:

Published: 2017-10-31

Total Pages: 296

ISBN-13: 9780999450123

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No one likes conflict--but that doesn't mean you have to avoid it. Learn how to turn those "Oh, Sh*t! Moments," when opinions and personalities clash, into the juice that powers your team to great results or new heights. Politics. Confusion. Factions. Gossip. Turnover. If you lead a team, you may see conflict as the worst part of your job. You may see it as counterproductive, dysfunctional, and a waste of time because team members are not dealing with each other--maybe not even speaking. You may see lost opportunities, inspiration, cohesiveness, and ultimately, productivity. But what if you could see...results? That's what The Beauty of Conflict: Harnessing Your Team's Competitive Advantage is all about. Written by life and business partners CrisMarie Campbell and Susan Clarke, The Beauty of Conflict shows you how the perfect storm that occurs when vision, opinion, and passion come together can be fertile ground for creativity and innovation. By leaning in to those inevitable oh, sh*t! moments when people clash, you'll unleash the juice that powers your team's competitive advantage. You'll learn to: Utilize the potential energy of conflict Guide your team through difficult moments Bridge differences between people to boost your team's IQ Use conflict to spark innovation and team transformation Increase trust, engagement and profit Featuring true stories and practical examples drawn from the authors' 25 years of experience working with Fortune 500 and other major companies, The Beauty of Conflict will show you how to lead your team past the discomfort, embrace their differences--and leverage those oh, sh*t! moments into increased productivity and profitability.

Harnessing Post-conflict Transitions

Harnessing Post-conflict Transitions PDF

Author: Nicholas J. Armstrong

Publisher: Strategic Studies Institute

Published: 2010

Total Pages: 63

ISBN-13: 1584874643

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This monograph addresses the challenging topic of transition in post-conflict stability operations and is intended for a wide audience that includes military and civilian policymakers, international development experts, and scholars in academe. It is a primer, systematic review, and comprehensive assessment of the fields of research and practice. It presents and appraises the major lenses (process, authority transfer, phasing, and end state), categories (war-to-peace, power, societal, political-democratic, security, and economic), approaches, and tools under which post-conflict transitions are conceived. It lays the groundwork for both future research and greater collaboration among diverse international and local actors who operate in post-conflict environments, to develop a comprehensive definition of transition and adequate tools to address all facets of the concept. It provides recommendations for future research and improved transition policy, which include: cross-institutional (political, security, economic) and multi-level (local, regional, national) studies that explore the interdependencies between simultaneous transitions ; underlying assumptions of current transition tools and indicators ; relationships between transition and institutional resilience ; and, thresholds and tipping points between transition phases.

De Gruyter Handbook of Organizational Conflict Management

De Gruyter Handbook of Organizational Conflict Management PDF

Author: LaVena Wilkin

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2022-09-06

Total Pages: 372

ISBN-13: 3110746506

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The De Gruyter Handbook of Organizational Conflict Management offers insightful contributions covering a myriad of conflict management topics ranging from fundamental issues, such as emotional intelligence and cultural differences, to cutting-edge themes such as political conflicts and mindfulness training. Renowned conflict management scholars and leading practitioners have contributed chapters to this handbook based on their research and their practical experience in the field of confl ict management. Many of the authors have influenced the topic of conflict management as it has become both a fi eld of academic study in universities and a necessary leadership skill. The handbook is organized in four sections. The first section covers interpersonal conflict management and focuses on perceptions, conflict styles, emotional intelligence, psychological safety, and change. The second section includes ethnic and cultural issues in organizational conflict management, such as microaggressions, ethnicity and religion, and political conflicts. The third section offers methods for managing organizational conflicts, including mediation, negotiation, ombudspersons, and conflict coaching. This section also offers guidance on developing an organizational conflict management system and discusses HR’s role in managing conflicts. The fourth section introduces chapters on special topics in conflict management, such as workplace bullying, gender issues, birth order personality, human connections, and forgiveness. This handbook is an essential reference for scholars and practitioners. It offers organizational leaders insights into the causes and solutions to organizational conflict management. In addition, it is an excellent textbook for undergraduate and graduate courses in organizational conflict management.

From Conflict to Collaboration

From Conflict to Collaboration PDF

Author: Robert Feirsen

Publisher: Rowman & Littlefield

Published: 2022-04-04

Total Pages: 153

ISBN-13: 1475861745

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Conflict is both a timely and a timeless challenge in schools, stymying school reform initiatives and elevating administrators’ job stress. If “school is a family,” as many claim, it is often a dysfunctional one. Relationships between and among staff, parents, community and school boards may be destructively divisive, or alternatively, schools may avoid addressing controversial issues like inequity, fearful of tensions that would be unleashed. From Conflict to Collaboration: A School Leader’s Guide to Unleashing Conflict’s Problem Solving Power offers a novel perspective. Rather than impeding school reform, school leaders may harness conflict to spark organizational vitality and growth. Honoring diverse viewpoints enables savvy school leaders to engage stakeholders in meaningful collaboration that builds capacity, enshrines productive dialogue and group problem-solving as cornerstones of school culture, and energizes the school community. Drawing on knowledge from the fields of education, engineering, psychology and business, the book offers an on-the-job guide for present and future school leaders. Dozens of actionable leadership strategies are highlighted; case studies illustrate key concepts; and probing questions for school leaders and school improvement teams follow each chapter. In a step-by-step process, the book demonstrates how the techniques of design thinking may be applied to build a school’s “conflict agility.”

Pathways for Peace

Pathways for Peace PDF

Author: United Nations;World Bank

Publisher: World Bank Publications

Published: 2018-04-13

Total Pages: 334

ISBN-13: 1464811865

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Violent conflicts today are complex and increasingly protracted, involving more nonstate groups and regional and international actors. It is estimated that by 2030—the horizon set by the international community for achieving the Sustainable Development Goals—more than half of the world’s poor will be living in countries affected by high levels of violence. Information and communication technology, population movements, and climate change are also creating shared risks that must be managed at both national and international levels. Pathways for Peace is a joint United Nations†“World Bank Group study that originates from the conviction that the international community’s attention must urgently be refocused on prevention. A scaled-up system for preventive action would save between US$5 billion and US$70 billion per year, which could be reinvested in reducing poverty and improving the well-being of populations. The study aims to improve the way in which domestic development processes interact with security, diplomacy, mediation, and other efforts to prevent conflicts from becoming violent. It stresses the importance of grievances related to exclusion—from access to power, natural resources, security and justice, for example—that are at the root of many violent conflicts today. Based on a review of cases in which prevention has been successful, the study makes recommendations for countries facing emerging risks of violent conflict as well as for the international community. Development policies and programs must be a core part of preventive efforts; when risks are high or building up, inclusive solutions through dialogue, adapted macroeconomic policies, institutional reform, and redistributive policies are required. Inclusion is key, and preventive action needs to adopt a more people-centered approach that includes mainstreaming citizen engagement. Enhancing the participation of women and youth in decision making is fundamental to sustaining peace, as well as long-term policies to address the aspirations of women and young people.