Fundamentals of Technical Services Management

Fundamentals of Technical Services Management PDF

Author: Sheila S. Intner

Publisher: American Library Association

Published: 2008

Total Pages: 169

ISBN-13: 0838909531

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"The processes for acquiring, cataloging, and preserving resources have undergone dramatic changes in the past decade, and library technical services departments have had to evolve quickly in response. Often, librarians asked to take on technical services management roles find themselves both underprepared and without guidance from their institutions"--P. [4] of cover.

Fundamentals of Electronic Resources Management

Fundamentals of Electronic Resources Management PDF

Author: Alana Verminski

Publisher: Facet

Published: 2017-02-21

Total Pages: 264

ISBN-13: 9781783302307

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Electronic resources management is a dynamic and ever-changing area of librarianship. This publication cuts through the complexity of the role and offers advice on methods, tools and workflows with emphasis on the interconnection between workflows and systems. It will prove invaluable, both as an introduction for those preparing to enter the field, as well as a ready reference for current practitioners.

Fundamentals of Managing Reference Collections

Fundamentals of Managing Reference Collections PDF

Author: Carol A. Singer

Publisher: American Library Association

Published: 2012-06-21

Total Pages: 187

ISBN-13: 0838911536

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This important new book will help librarians make better reference decisions, aligned to customer needs and expectations, especially significant with today’s limited budgets.

Fundamentals of Service Systems

Fundamentals of Service Systems PDF

Author: Jorge Cardoso

Publisher: Springer

Published: 2015-12-12

Total Pages: 362

ISBN-13: 3319231952

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This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.

Fundamentals of Planning and Assessment for Libraries

Fundamentals of Planning and Assessment for Libraries PDF

Author: Rachel A. Fleming-May

Publisher: American Library Association

Published: 2021-07-23

Total Pages: 265

ISBN-13: 0838937810

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The concepts of planning and assessment are intrinsically linked—and understanding them is essential for raising the library’s profile and strengthening its position among stakeholders and the community. Even if you're an LIS student or are new to the profession, or if planning or assessment are not your primary areas of responsibility, you still have a role to play in the success of organizational efforts. Fleming-May has more than a decade of experience in planning and assessment initiatives and instruction, and Mays was her institution’s first assessment librarian; their primer draws from theory, research, and their first-hand observations to illuminate such topics as characteristics of bad planning strategy that can help to illustrate a better approach; reasons why using economic models, like ROI, fall short; how to mix the three types of planning; guidelines to ensure that assessment is meaningful and actionable; tips for creating effective surveys; emphasizing users’ needs with a critical assessment framework; data analysis for surveys, interviews, focus groups, and observation; four questions to ask about audience level before you develop a report; a sample 3-year assessment plan that can be customized; and seven steps for developing a culture of ongoing assessment.

Reference and Information Services

Reference and Information Services PDF

Author: Kay Ann Cassell

Publisher: American Library Association

Published: 2013

Total Pages: 532

ISBN-13: 1555708595

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Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

Network Management Fundamentals

Network Management Fundamentals PDF

Author: Alexander Clemm

Publisher: Fundamentals

Published: 2007

Total Pages: 560

ISBN-13:

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This book provides you with an accessible overview of network management covering management not just of networks themselves but also of services running over those networks. It also explains the different technologies that are used in network management and how they relate to each other.--[book cover].

Fundamentals of Business Process Management

Fundamentals of Business Process Management PDF

Author: Marlon Dumas

Publisher: Springer

Published: 2018-03-23

Total Pages: 527

ISBN-13: 3662565099

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This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

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