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Measuring Performance and Demong Results of Information Technology Investments

Author: Christopher W. Hoenig

Publisher: DIANE Publishing

Published: 2000

Total Pages: 83

ISBN-13: 0788185969

To assist agencies in understanding and devising effective IT measurement implementation approaches, public and private org. well-known for their IT performance, leadership and mgmt. expertise were examined. Chapters: the demand for performance mgmt.; fundamental practices: the foundation of IT performance mgmt.; follow an IT "results chain"; follow a "balanced scorecard" approach; target measures, results, and accountability at decision-making tiers; build a comprehensive measurement, data collection, and analysis capability; strengthen IT processes to improve mission performance; key lessons learned for effective implementation.

Executive Guide

Author: United States. General Accounting Office. Accounting and Information Management Division

Publisher:

Published: 1997

Total Pages: 88

ISBN-13:

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Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments

Author:

Publisher:

Published: 1997

Total Pages: 90

ISBN-13:

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The objectives of our research were to (1) identify information technology performance management practices used by leading private and public sector organizations with demonstrated success in developing and using information technology solutions and infrastructure to improve mission or business performance and outcomes, and (2) share our results with federal agencies to help improve overall mission performance.

Executive Guide

Author: United States. General Accounting Office. Accounting and Information Management Division

Publisher:

Published: 1997

Total Pages: 82

ISBN-13:

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To help federal agencies devise effective approaches to measuring information technology implementation, GAO reviewed public and private organizations well-known for their performance leadership and management expertise in information technology. GAO took the lessons learned from these groups and developed a framework for agencies to consider when designing and implementing their information technology performance management approaches. GAO's hope is that this will lead to more informed decision-making about information technology investments at a time when resources are limited and public expectations for government services are high. The key practices and steps outlined in this guide can help agencies achieve success.

Executive Guide

Author: U S Government Accountability Office (G

Publisher: BiblioGov

Published: 2013-06

Total Pages: 94

ISBN-13: 9781289033354

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The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars. The Comptroller General of the United States is the leader of the GAO, and is appointed to a 15-year term by the U.S. President. The GAO wants to support Congress, while at the same time doing right by the citizens of the United States. They audit, investigate, perform analyses, issue legal decisions and report anything that the government is doing. This is one of their reports.