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Author: Elizabeth Harrin
Publisher:
Published: 2020
Total Pages: 0
ISBN-13: 9781913305109
DOWNLOAD EBOOK →Engaging stakeholders on projects provides an in-depth examination of the topic covered in the APM Body of Knowledge 7th edition. It gives project professionals detailed tips, tools and practical steps to help improve ways of working and shows how harnessing the power of people is key to improving project success.
Author: Walter Leal Filho
Publisher: Springer
Published: 2016-01-11
Total Pages: 342
ISBN-13: 3319267345
DOWNLOAD EBOOK →This book discusses the role of ESD stakeholders at university level, involving civil society and the private sector and public sectors (including local, national and intergovernmental bodies). In particular, it describes practical experiences, partnerships, networks, and training schemes for increasing the capacity of ESD and other initiatives aimed at promoting education for sustainable development taking place at institutions of higher education. In order to meet the pressing need for publications that may promote stakeholders’ involvement in ESD in higher education, the book particularly focuses on state-of-the-art approaches, methods, initiatives and projects from around the world, illustrating the contribution of different stakeholder groups to sustainable development in higher education on an international scale.
Author: Tomer Sharon
Publisher: Elsevier
Published: 2012-03-21
Total Pages: 295
ISBN-13: 0123851319
DOWNLOAD EBOOK →It’s Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, engineering, and user-experience stakeholders; identification of research opportunities by developing empathy with stakeholders; and planning UX research with stakeholders. The book also offers ways of teaming up with stakeholders; strategies to improve the communication of research results to stakeholders; and the nine signs that indicate that research is making an impact on stakeholders, teams, and organizations. This book is meant for UX people engaged in usability and UX research. Written from the perspective of an in-house UX researcher, it is also relevant for self-employed practitioners and consultants who work in agencies. It is especially directed at UX teams that face no-time-no-money-for-research situations. Named a 2012 Notable Computer Book for Information Systems by Computing Reviews Features a series of video interviews with UX practitioners and researchers Provides dozens of case studies and visuals from international research practitioners Provides a toolset that will help you justify your work to stakeholders, deal with office politics, and hone your client skills Presents tried and tested techniques for working to reach positive, useful, and fruitful outcomes
Author: Louise M. Worsley
Publisher: Business Expert Press
Published: 2020-10-08
Total Pages: 199
ISBN-13: 1952538777
DOWNLOAD EBOOK →This book provides a stakeholder-centered analysis of projects and explains which identification, analysis, communication, and engagement models are relevant to different types of projects. If stakeholders matter, then they must make a difference in the way we plan structure and execute projects. Do they matter on your projects? This book provides a stakeholder-centered analysis of projects and explains which identification, analysis, communication, and engagement models are relevant to different types of projects: from an office move to IT enterprise change to transformational business change and complex social change. Using case studies from around the world, it illustrates what goes wrong when stakeholders are not engaged successfully and what lessons we can learn from these examples. In this second edition, we also look at the impact of Agile practices on the stakeholder management process. What changes in approach can we anticipate, and what practices must continue regardless of the product development life cycle adopted? Key models introduced include: Role-based and agenda-based stakeholders; The stakeholder-neutral to stakeholder-led project continuum; The extended stakeholder management process; Purposeful communication—the six whys model for communication; The principles of stakeholder engagement; Stakeholder engagement in an agile world.
Author: Mr Phil Peplow
Publisher: Gower Publishing, Ltd.
Published: 2012-11-01
Total Pages: 137
ISBN-13: 1409483797
DOWNLOAD EBOOK →There has been a sea-change in the focus of organizations - whether private or public - away from a traditional product- or service-centricity towards customer-centricity and projects are just as much a part of that change. Projects must deliver value; projects must involve stakeholders, and Elizabeth Harrin and Phil Peplow demonstrate convincingly that stakeholders are the ones who get to decide what ‘value’ actually means. Customer-Centric Project Management is a short guide explaining what customer-centricity means in terms of how you work and its importance for project performance; using tools and processes to guide customer-centric thinking will help you see the results of engagement and demonstrate how things can improve, even on difficult projects. The text provides a straightforward implementation guide to moving your own business to a customer-centric way of working, using a model called Exceed and provides some guidance for ensuring that customer-centricity is sustainable and supported in the organization. This is a practical, rigorous and well-researched text. It draws on established models and uses the example of project implementation in a healthcare environment to demonstrate the impact of this significant way of thinking about value. The authors can’t guarantee that the Exceed process will radically improve project success rates, and no process can. Adopting a customer-centric mindset and using the Exceed process to measure and monitor customer satisfaction will, however, help you move towards working with happier, more engaged stakeholders.
Author: Mr David Bryde
Publisher: Gower Publishing, Ltd.
Published: 2015-08-28
Total Pages: 123
ISBN-13: 1472401662
DOWNLOAD EBOOK →All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.
Author: Project Management Institute
Publisher: Project Management Institute
Published: 2013-08-01
Total Pages: 195
ISBN-13: 1628250976
DOWNLOAD EBOOK →Managing Change in Organizations: A Practice Guide is unique in that it integrates two traditionally disparate world views on managing change: organizational development/human resources and portfolio/program/project management. By bringing these together, professionals from both worlds can use project management approaches to effectively create and manage change. This practice guide begins by providing the reader with a framework for creating organizational agility and judging change readiness.
Author: Lynda Bourne
Publisher: CRC Press
Published: 2016-03-03
Total Pages: 339
ISBN-13: 1317184963
DOWNLOAD EBOOK →Much has been written about leadership and team building, but there are still major gaps in thinking and research about how to engage senior stakeholders in support of an organisation's projects. The central role of stakeholders in the successful delivery of organisational strategy is becoming increasingly recognised, as is the importance of developing a sponsor culture to support more collaborative practices within the organisation. Building, and managing, relationships with senior (upwards) stakeholders is essential for success. Advising Upwards brings together the ideas of experts in fields related to engaging senior stakeholders, such as risk management, decision-making, understanding cultural considerations, effective communication and other disciplines that may enhance the sustainable engagement of senior stakeholders. The starting point is an examination of the difficulties that senior managers face as they move through the ranks of an organisation from middle management to executive levels. Senior managers usually move up through the organisation on the basis of command and control management. Once in the executive ranks they must develop a more collaborative approach and adopt the principles of emotional intelligence (EQ) to succeed. Awareness of difficulties that senior stakeholders may face drives effective approaches for communication between the team and sponsors. Case studies and stories from experts illustrate practical, structured approaches that enable the teams to develop robust relationships with senior stakeholders will result in teams 'being heard', and support their 'being extraordinary' through innovative approaches to advising upwards.
Author: Reidar Kvam
Publisher: Inter-American Development Bank
Published: 2019-11-07
Total Pages: 40
ISBN-13:
DOWNLOAD EBOOK →This technical note summarizes key objectives, principles and elements of stakeholder engagement. It is based on lessons learned and evolving standards, and has been prepared as a joint publication by several Multilateral Finance Institutions (MFIs). While the note is informed by, and intended to be consistent with, core principles and approaches shared by many MFIs and other institutions, it does not represent official policy or formal requirements of any of the participating MFIs. The note summarizes core principles and elements of international good practice, but there may be cases where either national law or specific requirements of MFIs or other institutions have stricter or more specific requirements than the approach suggested in this note. In such cases, the formal requirements should be met. The note’s primary intended audience are practitioners tasked with organizing consultations and stakeholder engagement as part of preparing and implementing projects. The emphasis in the note is on integrating stakeholder engagement into project design and implementation. In some projects, there may be one or more dedicated persons responsible for stakeholder engagement, while in other projects this function may be combined with the role of social and environmental specialists responsible for risk management or other project aspects. The note may also be of relevance for staff in financial institutions responsible for due diligence and advice to clients and borrowers; for licensing authorities; and for managers and others responsible for ensuring that the stakeholder engagement process is appropriately resourced and integrated into project decision-making.
Author: Bryan Barrow
Publisher: Createspace Independent Publishing Platform
Published: 2017-02-10
Total Pages:
ISBN-13: 9781542687751
DOWNLOAD EBOOK →Are you struggling to engage your key stakeholders?Do you lose sleep the night before important meetings because you are worried about how things will turn out? Have you failed to complete an important project on time because you didn't know how to get people to stick to their commitments? If you would like to become better at influencing and persuasion, but don't know where to begin, then start here! "Stakeholder Management: 50 Quick and Easy Ways That you can Become Brilliant at Project Stakeholder Management" explains the essential steps to successful stakeholder management, using a step-by-step approach. You will learn: How to easily identify all of your key stakeholder groups How to quickly build enthusiasm and motivation How to get people to commit to your delivery dates How to create an army of advocates who support your project from start to finish When to turn on the charm and when to turn up the heat When to say no to difficult stakeholders. This is a no-nonsense, tips based book intended to be used to boost results. It can be read from cover to cover but is better off being used as a reference guide. The book supports the entire stakeholder management process and includes tips aimed at both beginners and more seasoned practitioners. Who is this book for? Those who stand to benefit most from this book include: Project management professionals, including Project Managers, Programme Managers, Project Directors, Portfolio Managers, Project Management Office (PMO) Managers Consultants, including Management Consultants, Business Consultants, Business Analysts, Requirements Managers, Independent Consultants and Business Owners Those with responsibility for managing resources, including Practice Managers, Line Managers and Resource Managers Business Managers and leaders, including Executive Management, Line Managers / Operations Managers with project responsibilities, Those with responsibility for project funding and benefits management, including Project Sponsors, Finance Directors, Project Directors, Account Managers, Account Directors New and aspiring managers looking to develop and progress their careers and needing to learn how to cultivate and develop business relationships. Table of Contents: How to get the most from this book Stakeholder Management 101 Stakeholder Management mistakes you need to avoid Stakeholder Identification tips Stakeholder Analysis tips Stakeholder Communication tips Stakeholder Management tips Stakeholder Relationship tips Frequently Asked Questions about Stakeholder Management Process Visuals About the author Quote from the author Bryan Barrow: "I wrote this book to address a gap that exists in the skill set of many people who work in the project management profession. For too long we have watched projects fail, despite the millions spent on project management tools, training and certification, and the billions wasted on failed and failing projects. "The underlying causes of so many failures is related to the way that people and groups communicate and collaborate. This is where we stand to make the greatest improvement, because stakeholder management is a topic that is only now getting the attention that it so desperately deserves."
