High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience

High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience PDF

Author: Jody Hoffer Gittell

Publisher: McGraw Hill Professional

Published: 2009-04-17

Total Pages: 353

ISBN-13: 0071621814

DOWNLOAD EBOOK →

In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries. High Performance Healthcare explains the critical concept of “relational coordination”—coordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain of communication. Gittell clearly demonstrates that relational coordination strengthens those weak links, enabling providers to deliver high quality, efficient care to their patients. Using Gittell’s innovative management methods, you will improve quality, maximize efficiency, and compete more effectively. High Performance Healthcare walks you step by step through the process of: Identifying weak areas of relational coordination within your organization Transforming work practices that are creating barriers to relational coordination Building a high performance work system to foster consistent relational coordination across all disciplines The book includes case studies illustrating how some healthcare organizations are already transforming themselves using Gittell’s proven tools. It concludes by identifying industry-level obstacles to high performance healthcare and showing how individual organizations and their leaders can support sweeping change at the highest levels. Policy changes and increased access to care will not alone answer the healthcare industry’s problems. Timely, accurate, problem-solving communication that crosses all organizational boundaries is a powerful response to business as usual. High Performance Healthcare explains exactly how to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.

The Healthcare Efficiency Revolution

The Healthcare Efficiency Revolution PDF

Author: Ziv Gil

Publisher: Springer Nature

Published: 2020-12-05

Total Pages: 127

ISBN-13: 3030612325

DOWNLOAD EBOOK →

In recent years, improving efficiency in healthcare facilities in general, and in hospitals specifically, has become increasingly important. This book provides essential information on the powerful performance results that can be achieved when patient-centered efficiency reforms are implemented within health management systems. Created for departmental and institutional healthcare professionals, this book offers intuitive guidelines, technical tools, and work procedures to comprehensively analyze all aspects of current operations and reconfigure assets in pursuit of serving more patients, reducing costs, and generating revenues. This work is particularly valuable as its focuses on the most basic service unit in any given hospital (department/unit) and on methodologies for enhancing management practice and creating internal cultures of continual change and ongoing development. The book provides effective and lasting solutions that reduce E.R. and physician consultation wait times, complications and hospital readmissions, and laboratory tests performed, as well as increase O.R. productivity, annual numbers of patients served, and overall rates of staff and patient satisfaction. Also addressed are how best to handle moments of crisis (such as COVID-19); ethical and legal concerns; and the hiring, development, promotion, and empowerment of staff. Dedicated sections analyze ways to minimize disruptive behavior among physicians, nurses, and other personnel, and present strategies for improving department meetings, particularly in an era of social distancing. The book also describes how to maximize outcomes through multi-disciplinary approaches, the use of core performance metrics, ongoing data collection and analysis, simple reporting protocols, transparency, and the adoption of technological aids, including dedicated apps. Everything presented in this work has been put into practice. They achieved substantial and sustainable improvements in service delivery – all with little or no change in staff, budgets, and other resources already at hand. This book will help specialists and medical managers in the healthcare market to more effectively use their own resources to achieve levels of performance and success objectives they might otherwise have thought were unattainable.

Performance Improvement in Hospitals and Health Systems

Performance Improvement in Hospitals and Health Systems PDF

Author: James R. Langabeer II

Publisher: Taylor & Francis

Published: 2018-02-12

Total Pages: 220

ISBN-13: 1351584944

DOWNLOAD EBOOK →

Healthcare Organizations offer significant opportunities for change and improvement in their overall performance. Hospitals and clinics are generally large, complex, and inefficient, and need serious development in process workflow and management systems, which will ultimately lead to better patient and financial outcomes. The National Academy of Medicine has stated that hospital systems are broken, and that they must begin by "... improving hospital efficiency and patient flow, and using operational management methods and information technologies." In fact, costs and quality are two of the important aspects of the "triple aim" in healthcare. One area that offers significant potential for improvement is through the application of performance improvement methods to patient and process flows. Performance improvement has a significant impact on a hospital’s over financial and strategic performance. Performance improvement involves the deployment of quantitative and scientific methods to model and influence the functioning of organizations. Performance improvement professionals are tasked with managing a variety of activities, such as deploying new information technologies, serving as project managers for construction events, re-engineering departmental process workflow, eliminating bottlenecks, and improving the flow and movement of patients between resource-intensive clinical areas. All of these are high risk, and require use of advanced, sophisticated methods to improve efficiency and quality, while minimizing disruptions from change. This updated edition is a comprehensive and concise guide to performance improvement in healthcare. It describes the management engineering principles focused on designing optimal management and information systems and processes. Case studies and examples are integrated throughout all chapters.

Evidence-Based Health Informatics

Evidence-Based Health Informatics PDF

Author: E. Ammenwerth

Publisher: IOS Press

Published: 2016-05-20

Total Pages: 388

ISBN-13: 1614996350

DOWNLOAD EBOOK →

Health IT is a major field of investment in support of healthcare delivery, but patients and professionals tend to have systems imposed upon them by organizational policy or as a result of even higher policy decision. And, while many health IT systems are efficient and welcomed by their users, and are essential to modern healthcare, this is not the case for all. Unfortunately, some systems cause user frustration and result in inefficiency in use, and a few are known to have inconvenienced patients or even caused harm, including the occasional death. This book seeks to answer the need for better understanding of the importance of robust evidence to support health IT and to optimize investment in it; to give insight into health IT evidence and evaluation as its primary source; and to promote health informatics as an underpinning science demonstrating the same ethical rigour and proof of net benefit as is expected of other applied health technologies. The book is divided into three parts: the context and importance of evidence-based health informatics; methodological considerations of health IT evaluation as the source of evidence; and ensuring the relevance and application of evidence. A number of cross cutting themes emerge in each of these sections. This book seeks to inform the reader on the wide range of knowledge available, and the appropriateness of its use according to the circumstances. It is aimed at a wide readership and will be of interest to health policymakers, clinicians, health informaticians, the academic health informatics community, members of patient and policy organisations, and members of the vendor industry.

Lanterna Rally - Theme by Grace Themes