Focus Groups

Focus Groups PDF

Author: Richard A. Krueger

Publisher: SAGE

Published: 2000-04-26

Total Pages: 238

ISBN-13: 9780761920717

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`I read this book in a single sitting. It is written in an enthusiastic, helpful and clear style that held my attention, and made me want to read what came next. I shall read it again in a single sitting - probably more than once. For it offers common-sense advice about planning and running focus groups which I will want to revisit′ - British Journal of Education Technology The Third Edition of the `standard′ for learning how to conduct a focus group contains: a new chapter comparing and contrasting market research, academic, nonprofit and participatory approaches to focus group research; expanded descriptions on how to plan focus group studies and do the analysis, including step-by-step procedures; examples of questions that ask participants to do more than just discuss, and suggestions on how to answer questions about your focus group research.

This Is Service Design Doing

This Is Service Design Doing PDF

Author: Marc Stickdorn

Publisher: "O'Reilly Media, Inc."

Published: 2018-01-02

Total Pages: 1341

ISBN-13: 1491927135

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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.

Doing Focus Groups

Doing Focus Groups PDF

Author: Rosaline Barbour

Publisher: SAGE

Published: 2008-03-05

Total Pages: 194

ISBN-13: 1446205207

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Focus groups are an ever popular method for collecting qualitative data in the social sciences. Doing Focus Groups provides practical advice on planning and organizing successful groups. Rose Barbour discusses the advantages and limitations of using group discussion and demonstrates effective methods for collecting and analysing data.

Using Focus Groups

Using Focus Groups PDF

Author: Ivana Acocella

Publisher: SAGE

Published: 2020-10-12

Total Pages: 375

ISBN-13: 152973861X

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Drawing on the authors′ thirty years of combined experience in the field, this authoritative, step-by-step guide to conducting focus groups features dedicated chapters on all aspects of the research process. Loaded with real world research examples from across the social sciences, and learning features such as ′expert advice′ and ′concepts and theories′ boxes, as well as end of chapter exercises and further reading, this is the perfect manual for novice researchers who want to conduct a successful focus group.

Developing Focus Group Research

Developing Focus Group Research PDF

Author: Jenny Kitzinger

Publisher: SAGE

Published: 1999-02-22

Total Pages: 244

ISBN-13: 9780761955689

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This book critically examines the potential of, and suggests ways forward in, harnessing a versatile and powerful method of research - focus groups. The book challenges some of the emerging orthodoxies and presents accessible, insightful and reflective discussions about the issues around focus group work. The contributors, an impressive group of experienced researchers from a range of disciplines and traditions, discuss different ways of designing, conducting and analyzing focus group research. They examine sampling strategies; the implications of combining focus groups with other methods; accessing views of `minority' groups; their contribution to participatory or feminist research; use of software packages; discourse anal

Focus Groups for the Social Science Researcher

Focus Groups for the Social Science Researcher PDF

Author: Jennifer Cyr

Publisher: Cambridge University Press

Published: 2019-03-28

Total Pages: 145

ISBN-13: 1107189160

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In highlighting the unique features of focus groups, Cyr explains how they can help social science researchers effectively answer certain research questions.

Moderating Focus Groups

Moderating Focus Groups PDF

Author: Richard A. Krueger

Publisher: SAGE

Published: 1998

Total Pages: 140

ISBN-13: 9780761908210

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Volume 4 of this series is indispensable for all wishing to improve their focus group moderating skills. This book provides an overview of critical skills needed by moderators, the skills moderators use, & strategies for handling difficult situations.

Basic and Advanced Focus Groups

Basic and Advanced Focus Groups PDF

Author: David L. Morgan

Publisher: SAGE Publications

Published: 2018-07-13

Total Pages: 291

ISBN-13: 1506327133

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Basic and Advanced Focus Groups illustrates both the different types of focus groups and how to decide among those options in order to produce the most effective focus groups possible. A variety of approaches to doing research with focus groups gives readers the tools to develop and examine their research designs, starting with the basics. Advanced coverage in each chapter takes an in-depth look at topics such as moderating focus groups, using mixed methods, and working with different sizes of groups. By taking a practical, applied approach, the author gives even novice students the knowledge and confidence to design and conduct effective focus group research, while simultaneously providing more advanced researchers with the tools and knowledge to refine their current practices.

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