Customer Service Programs in ARL Libraries
Author:
Publisher: Association of Research Libr
Published: 1998
Total Pages: 110
ISBN-13:
DOWNLOAD EBOOK →Lanterna Rally
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Quality Improvement Programs in ARL Libraries
Author:
Publisher: Association of Research Libr
Published: 1993
Total Pages: 148
ISBN-13:
DOWNLOAD EBOOK →The Changing Role of Book Repair in ARL Libraries
Author:
Publisher: Association of Research Libr
Published: 1993
Total Pages: 138
ISBN-13:
DOWNLOAD EBOOK →Special Collections in ARL Libraries
Author: Judith Michelle Panitch
Publisher: Association of Research Libr
Published: 2001
Total Pages: 132
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DOWNLOAD EBOOK →Fee-based Services in ARL Libraries
Author: Helen Josephine
Publisher: Association of Research Libr
Published: 1989
Total Pages: 184
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DOWNLOAD EBOOK →Mentoring Programs in ARL Libraries
Author: Association of Research Libraries. Systems and Procedures Exchange Center
Publisher: Association of Research Libr
Published: 1999
Total Pages: 86
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DOWNLOAD EBOOK →Training Library Staff and Volunteers to Provide Extraordinary Customer Service
Author: Julie Beth Todaro
Publisher: ALA Neal-Schuman
Published: 2006
Total Pages: 172
ISBN-13:
DOWNLOAD EBOOK →A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.
Automating Preservation Management in ARL Libraries
Author: C. Brigid Welch
Publisher: Association of Research Libr
Published: 1993
Total Pages: 202
ISBN-13:
DOWNLOAD EBOOK →Video Collections and Multimedia in ARL Libraries
Author: C. Brigid Welch
Publisher: Association of Research Libr
Published: 1993
Total Pages: 174
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DOWNLOAD EBOOK →Benefits for Professional Staff in ARL Libraries
Author:
Publisher: Association of Research Libr
Published: 1993
Total Pages: 158
ISBN-13:
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