Customer Service Officer Diploma - City of London College of Economics - 3 months - 100% online / self-paced

Customer Service Officer Diploma - City of London College of Economics - 3 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 415

ISBN-13:

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Overview Want to get hired as a customer service officer or work as a freelancer and advise companies? Good customer service is hard to find. Content - Creating the customer-centric organization - Take it from the top: Service management - Keeping your customers: Simple actions, significant payoffs - Road blocks: When the going gets through - Working in a wired world: Customer service on the web - Don’ts of customer service - Tips for constructive conflict with co-workers - Ways to get better service as a customer Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced

Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 1036

ISBN-13:

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Overview The ultimate management course. Do not only become a manager, become a leader! Content - What managers do - Hiring and retaining the very best people - Motivating employees - Coaching and development - Setting goals - Working with teams - Including interviews - Case studies - Worksheets - Cutting-edge techniques etc. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Real Estate Agent Diploma - City of London College of Economics - 3 months - 100% online / self-paced

Real Estate Agent Diploma - City of London College of Economics - 3 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 385

ISBN-13:

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Overview Do you want to make $100,000+ per year? In any marketplace, a real estate agent has the opportunity to create hundreds of thousands of dollars in income. An agent’s income is especially significant when viewed against the capital investment required by the business. Most agents need as little as $2,000 to start up their practices. Compare that to any other business and you’ll find that most involve sizeable investments and burdensome loans to buy equipment, lease space, create marketing pieces, develop business strategies, and hire employees — all to achieve what is usually a smaller net profit than what a real estate agent can achieve in the first few years. It’s almost too good to be true! This course will provide you with all the knowledge you need to become a successful real estate agent. This specialist course is about acquiring sales skills, marketing skills, time-management skills, people skills, and business skills. It’s about gaining more respect, achieving more recognition, making more money, and closing more sales. It’s a guide that helps you achieve the goals and dreams that you have for yourself and your family. You will be taught the “real stuff” that works and is laid out in a hands-on, step-by-step format. You can also find time-tested scripts in most sales-oriented chapters. The scripts are designed to move prospects and clients to do more business with you. (If you’re a junior member of the grammar police, you may find that some don’t perfectly align with your expectation of the English language. The objective of sales scripts, though, is not perfect sentence structure but rather maximum persuasion of the prospect or client.) Content - Acquiring the keys to Real Estate Success - Prospecting for Buyers and Sellers - Developing a Winning Sales Strategy - Running a Successful Real Estate Business - ten tools that are essential for any real estate agent’s success - how to avoid the ten big real estate sales mistakes etc. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.

Chief Financial Officer (CFO) Diploma – Master’s level - City of London College of Economics - 9 months - 100% online / self-paced

Chief Financial Officer (CFO) Diploma – Master’s level - City of London College of Economics - 9 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 2066

ISBN-13:

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Overview Upon completion of this diploma course, you will be able to work as a finance manager. Content - Overview of financial management - Financial statements, cash flow and taxes - Analysis of financial statements - Financial Planning and Forecasting - The financial environment markets, institutions and interest rates - Risk and rates of return - Time value of money - Bonds and their valuation - Stocks and their valuation - The cost of capital - The basics of capital budgeting - Cash flow estimation and risk analysis - Capital structure and leverage - Distributions to shareholders: Dividends and share repurchases - Working capital management - Multinational financial management - Self-test questions (problems) and their solutions Duration 9 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Cyber Security Consultant Diploma - City of London College of Economics - 3 months - 100% online / self-paced

Cyber Security Consultant Diploma - City of London College of Economics - 3 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 1044

ISBN-13:

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Overview In this diploma course you will deal with the most important strategies and techniques in cyber security. Content - The Modern Strategies in the Cyber Warfare - Cyber Capabilities in Modern Warfare - Developing Political Response Framework to Cyber Hostilities - Cyber Security Strategy Implementation - Cyber Deterrence Theory and Practice - Data Stream Clustering for Application Layer DDos Detection in Encrypted Traffic - Domain Generation Algorithm Detection Using Machine Learning Methods - New Technologies in Password Cracking Techniques - Stopping Injection Attacks with Code and Structured Data - Cyber Security Cryptography and Machine Learning - Cyber Risk - And more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Level 6 Diploma in Logistics and Inventory Management - City of London College of Economics - 6 months - 100% online / self-paced

Level 6 Diploma in Logistics and Inventory Management - City of London College of Economics - 6 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 1061

ISBN-13:

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Overview Do you want to become a Logistics and/or Inventory Manager? Content - Benchmarking Logistics Performance - Distribution - International Logistics - Controlling Logistics Costs - Logistics Management and Strategy - Software and Technology - Warehouse Management - Inventory Reduction Strategies: Insights from the Pros - Inventory Reduction Strategies: IOMA Readers Report – What Works - Inventory Reduction Strategies: Case Studies of Success - Technology/Computers/Software - Purchasing/Supplier Issues/Vendor Managed Inventory - Audits and Physical Inventory/Accuracy - Benchmarks - New Inventory Management Products, Services, and Ideas - Best Inventory Management Tips - E-Purchasing/E-Supply Chain etc. Duration 6 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. ​​​​​​​ Study material The study material will be provided in separate files by email / download link.

IT Consultant Diploma - City of London College of Economics - 12 months - 100% online / self-paced

IT Consultant Diploma - City of London College of Economics - 12 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 7727

ISBN-13:

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Overview This course deals with everything you need to know to become a successful IT Consultant. Content - Business Process Management - Human Resource Management - IT Manager's Handbook - Principles of Marketing - The Leadership - Information Systems and Information Technology - IT Project Management Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Diploma in Marketing - City of London College of Economics - 6 months - 100% online / self-paced

Diploma in Marketing - City of London College of Economics - 6 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 1104

ISBN-13:

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Overview The ultimate course in marketing. Nothing will be uncovered. Content - What is Marketing? - Marketing Management - Marketing Management Philosophies - Marketing Challenges into the Next Century - Marketing and Society: Social Responsibility and Marketing Ethics - Social Criticisms of Marketing - Citizen and Public Actions to Regulate - Business Actions Towards Socially Responsible - Principles for Public Policy Towards Marketing - Strategic Marketing Planning - The Global Market Place - Business Markets and Business Buyer Behaviour - Market Information and Marketing Research - Core Strategy - And many more Duration 6 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Diploma in Entrepreneurship - City of London College of Economics - 6 months - 100% online / self-paced

Diploma in Entrepreneurship - City of London College of Economics - 6 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 1493

ISBN-13:

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Overview Have you ever been dreaming of being your own boss and making a lot of money too? Just do it! Content - Starting your business plan - Cash flows and the cash flow statement - Forecasting and budgeting - Employing people successfully - Developing a balance sheet - Taking a closer look at customers - Writing a marketing plan - Brochures, press ads, and print - E-marketing etc. Duration 6 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.

Marketing Manager Diploma (Master's level) - City of London College of Economics - 12 months - 100% online / self-paced

Marketing Manager Diploma (Master's level) - City of London College of Economics - 12 months - 100% online / self-paced PDF

Author: City of London College of Economics

Publisher: City of London College of Economics

Published:

Total Pages: 2135

ISBN-13:

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Overview The ultimate course in marketing. Nothing will be uncovered. Content - What is Marketing? - Marketing Management - Marketing Management Philosophies - Marketing Challenges into the Next Century - Marketing and Society: Social Responsibility and Marketing Ethics - Social Criticisms of Marketing - Citizen and Public Actions to Regulate - Business Actions Towards Socially Responsible - Principles for Public Policy Towards Marketing - Strategic Marketing Planning - The Global Market Place - Business Markets and Business Buyer Behaviour - Market Information and Marketing Research - Core Strategy - And many more Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. ​​​​​​​ Study material The study material will be provided in separate files by email / download link.