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Communication and Collaboration Support Systems

Author: Kenichi Okada

Publisher: IOS Press

Published: 2005

Total Pages: 328

ISBN-13:

It was approximately two decades ago that the support of communication and collaboration became an important research issue. The technical stimulation for this was the spread of personal computers and computer networks, whilst the social driver was the demand for the support of everyday work, frequently including group work and teamwork. This field of research has become known as Computer-Supported Cooperative Work whilst the systems to support group work are called groupware. Over the two decades, research has been extensively conducted. Various Web-based systems have been researched, some of which are aimed at the support of communication and collaboration. Mobile phones have spread rapidly and communication and collaboration support systems have also been researched on this platform. There are many other technologies such as virtual reality, robotics, multimedia, and ubiquitous computing, each of which provides opportunities for the research field. As the research field is not dependent on the type of technology, but is dependent on the needs of human activity and human beings are social animals, the technical demands of supporting social activities do not diminish.Technologies that potentially are useful for this purpose are being investigated whilst new technologies are invented. As a result of the development of IT, the research and development of communication and collaboration systems is increasingly active. The scope of this publication extends from perspectives, design principles, guidelines, and social aspects of communication and collaboration support systems to the various application systems and the platform technologies.

Designing Communication and Collaboration Support Systems

Author: Yukata Matsushita

Publisher: CRC Press

Published: 1999-03-22

Total Pages: 236

ISBN-13: 9789056991166

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This book presents selected papers by members of the Special Interest Group for Groupware of the Information Processing Society of Japan, which captures the state of the art of CSCW and groupware research in Japan.

Collaboration Systems

Author: Jay F Nunamaker Jr

Publisher: Routledge

Published: 2015-09-16

Total Pages: 352

ISBN-13: 1317474228

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This volume emphasises knowledge transfer from the lab to the field and describes collaboration technology through three lenses: Proof of Concept, Proof of Value, and Proof of Use. The contributors focus on work practices that extend collaboration into a structured form where groups can work together to solve real-world complex problems. As with the other AMIS volumes, the contributors comprise internationally known experts in the field of Information Systems. Includes online access.

More Than Screen Deep

Author: National Research Council

Publisher: National Academies Press

Published: 1997-10-12

Total Pages: 452

ISBN-13: 9780309063579

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The national information infrastructure (NII) holds the promise of connecting people of all ages and descriptionsâ€"bringing them opportunities to interact with businesses, government agencies, entertainment sources, and social networks. Whether the NII fulfills this promise for everyone depends largely on interfacesâ€"technologies by which people communicate with the computing systems of the NII. More Than Screen Deep addresses how to ensure NII access for every citizen, regardless of age, physical ability, race/ethnicity, education, ability, cognitive style, or economic level. This thoughtful document explores current issues and prioritizes research directions in creating interface technologies that accommodate every citizen's needs. The committee provides an overview of NII users, tasks, and environments and identifies the desired characteristics in every-citizen interfaces, from power and efficiency to an element of fun. The book explores: Technological advances that allow a person to communicate with a computer system. Methods for designing, evaluating, and improving interfaces to increase their ultimate utility to all people. Theories of communication and collaboration as they affect person-computer interactions and person-person interactions through the NII. Development of agents: intelligent computer systems that "understand" the user's needs and find the solutions. Offering data, examples, and expert commentary, More Than Screen Deep charts a path toward enabling the broadest-possible spectrum of citizens to interact easily and effectively with the NII. This volume will be important to policymakers, information system designers and engineers, human factors professionals, and advocates for special populations.

Collaborative Communication Processes and Decision Making in Organizations

Author: Nikoi, Ephraim

Publisher: IGI Global

Published: 2013-08-31

Total Pages: 410

ISBN-13: 1466644796

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Although organizational decision-making can be very complex, the understanding of technology applications is significant in not only determining the usefulness of virtual groups in organizations, but also in the designing of electronic collaborative activities. Collaborative Communication Processes and Decision Making in Organizations focuses on the role of technology in organizational decision-making processes and activities, providing academics and management teams with current research in the field of virtual teams in organizations. This publication is an essential resource for instructors and students of organization and group communication, and institutions that have networks of offices and employees in multiple geographical locations.

Site Reliability Engineering

Author: Niall Richard Murphy

Publisher: "O'Reilly Media, Inc."

Published: 2016-03-23

Total Pages: 552

ISBN-13: 1491951176

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The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Enhancing the Effectiveness of Team Science

Author: National Research Council

Publisher: National Academies Press

Published: 2015-07-15

Total Pages: 255

ISBN-13: 0309316855

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The past half-century has witnessed a dramatic increase in the scale and complexity of scientific research. The growing scale of science has been accompanied by a shift toward collaborative research, referred to as "team science." Scientific research is increasingly conducted by small teams and larger groups rather than individual investigators, but the challenges of collaboration can slow these teams' progress in achieving their scientific goals. How does a team-based approach work, and how can universities and research institutions support teams? Enhancing the Effectiveness of Team Science synthesizes and integrates the available research to provide guidance on assembling the science team; leadership, education and professional development for science teams and groups. It also examines institutional and organizational structures and policies to support science teams and identifies areas where further research is needed to help science teams and groups achieve their scientific and translational goals. This report offers major public policy recommendations for science research agencies and policymakers, as well as recommendations for individual scientists, disciplinary associations, and research universities. Enhancing the Effectiveness of Team Science will be of interest to university research administrators, team science leaders, science faculty, and graduate and postdoctoral students.

Computer-Supported Collaborative Decision-Making

Author: Florin Gheorghe Filip

Publisher: Springer

Published: 2016-10-27

Total Pages: 230

ISBN-13: 3319472216

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This is a book about how management and control decisions are made by persons who collaborate and possibly use the support of an information system. The decision is the result of human conscious activities aiming at choosing a course of action for attaining a certain objective (or a set of objectives). The act of collaboration implies that several entities who work together and share responsibilities to jointly plan, implement and evaluate a program of activities to achieve the common goals. The book is intended to present a balanced view of the domain to include both well-established concepts and a selection of new results in the domains of methods and key technologies. It is meant to answer several questions, such as: a) “How are evolving the business models towards the ever more collaborative schemes?”; b) “What is the role of the decision-maker in the new context?” c) “What are the basic attributes and trends in the domain of decision-supporting information systems?”; d) “Which are the basic methods to aggregate the individual preferences?” e)“What is the impact of modern information and communication technologies on the design and usage of decision support systems for groups of people?”.

Readings in Groupware and Computer-supported Cooperative Work

Author: Ronald M. Baecker

Publisher: Morgan Kaufmann

Published: 1993

Total Pages: 904

ISBN-13: 9781558602410

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This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. sourcebook to the field. development or purchase of groupware technology as well as for researchers and managers. groupware, and human-computer interaction.

Computer-Supported Collaboration

Author: Weidong Huang

Publisher: John Wiley & Sons

Published: 2024-06-12

Total Pages: 388

ISBN-13: 1119719763

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Computer-Supported Collaboration Discover the latest developments in AR, VR, mobile, and wearable technologies for the remote guidance of physical tasks In Computer-Supported Collaboration: Theory and Practice, an expert team of researchers delivers the latest instruction in using augmented reality (AR), virtual reality (VR), and mobile or wearable technology to support remote guidance on physical tasks. The authors offer an overview of the field before moving on to discuss state-of-the-art research developments in everything from shared visual spaces to the use of hand gestures and gaze information for better collaboration. The book also describes the hardware devices, software tools, and libraries that can be used to help build remote guidance systems, as well as the industrial systems and applications that have been used in real world settings. Finally, Computer-Supported Collaboration includes a discussion of the current challenges faced by practitioners in the field and likely future directions for new research and development. Readers will also discover: A thorough introduction and review of the art of remote guidance research and engineering Comprehensive explorations of the shared visual space used to support common grounding and the remote guidance of physical tasks, as well as mobility support for local workers Practical discussions of mobility support of workers and helpers in remote guidance, including systems that support hands-free interaction In-depth explorations of communication cues in remote guidance, including systems that support gesturing and sketching on a touch-based display Perfect for researchers and professionals working in human-computer interaction or computer-supported collaborative work, Computer-Supported Collaboration: Theory and Practice is also an ideal resource for educators and graduate students teaching or studying in these fields.