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Communicating Across Cultures, Second Edition

Author: Stella Ting-Toomey

Publisher: Guilford Publications

Published: 2018-10-08

Total Pages: 489

ISBN-13: 1462536476

"Description: This highly regarded text--now revised and expanded with 50% new material--helps students and professionals mindfully build their knowledge and competencies for effective intercultural communication on any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining culture-specific knowledge with mindful listening and communication skills. Key Words: intercultural communication, cross-cultural communication, human communication, communication skills, cultural competence, ethnic relations, ethnic studies, multicultural counseling, international business relations, cultural diversity, cross-cultural psychology, ethnography, mindful communication, mindfulness, intergroup communication, integrative identity negotiation theory, acculturation, adjustment, immigration, immigrants, listening skills, textbooks, texts, college classes, college courses, college students, undergraduates, graduates, foreign students, refugees, social psychology, sociolingustics, international competence"--

Communicating Across Cultures, First Edition

Author: Stella Ting-Toomey

Publisher: Guilford Press

Published: 2012-04-11

Total Pages: 332

ISBN-13: 1462505899

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From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

Communicating Across Cultures at Work

Author: Maureen Guirdham

Publisher: Purdue University Press

Published: 2005

Total Pages: 382

ISBN-13:

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This guide offers skills to understand and overcome communication difficulties, whether they are based on nationality, ethnicity, gender, age, social class and level of (dis)ability.

Communicating Across Cultures

Author: Maureen Guirdham

Publisher:

Published: 1999

Total Pages: 316

ISBN-13: 9780333754092

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This work explains how to work effectively with people from diverse backgrounds, namely: how to understand the influence of cultures and subcultures on others' behaviour and attitudes, and how to communicate across the barriers created by these differences. The author relates the emerging discipline of intercultural communication to the practical needs of people at work. The book contains eight key intercultural communication theories presented from a European perspective. With a strong focus on work applications, it provides many real life examples illustrating practice. An instructor's manual is also available.

The Culture Map (INTL ED)

Author: Erin Meyer

Publisher: PublicAffairs

Published: 2016-01-05

Total Pages: 289

ISBN-13: 1610396715

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An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

Communicating Across Cultures Student's Book with Audio CD

Author: Bob Dignen

Publisher: Cambridge University Press

Published: 2011-09-22

Total Pages: 97

ISBN-13: 0521181984

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Communicating Across Cultures is an innovative short course for learners of business English who want to function effectively in an international environment by developing their intercultural skills in English. Drawing on inspirational advice from leading figures in the world of cross-cultural communication, Communicating Across Cultures covers all types of oral and written communication, from meetings to negotiations, telephone calls to emails, and deals with situations ranging from working in international teams to managing conflict. Students are invited to analyse their own intercultural competence and helped to develop a personal action plan for further use beyond the classroom. The Student's Book comes with an audio CD that contains authentic interviews with people from the world of business and extracts from meetings that exemplify the communication strategies presented.

Communicating Across Cultures

Author: Maureen Guirdham

Publisher: Purdue University Press

Published: 1999

Total Pages: 332

ISBN-13:

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This guide offers skills to understand and overcome communication difficulties, whether they are based on nationality, ethnicity, gender, age, social class and level of (dis)ability. The discussions help to recognize the values, attitudes, expectations and concerns encountered in the workplace.

Communicating Across Cultures

Author: Center for Creative Leadership (CCL)

Publisher: John Wiley & Sons

Published: 2011-07-28

Total Pages: 31

ISBN-13: 1118155114

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If you are a manager anywhere in the world, you are almost certainly dealing with people of nationalities and cultures different from your own. In multinational business environments, communicating effectively with people who have languages, customs, and expectations different from yours is a necessary skill. If you are a manager anywhere in the world, you are almost certainly facing this kind of multicultural situation. This guidebook explains how to become aware of cultural differences, how to recognize when cultural differences pose a leadership challenge, and how to adapt your communication style to enhance your effectiveness as a manager.

Radical Candor

Author: Kim Malone Scott

Publisher: Macmillan

Published: 2017-03-28

Total Pages: 375

ISBN-13: 1760553026

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Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Say Anything to Anyone, Anywhere

Author: Gayle Cotton

Publisher: John Wiley & Sons

Published: 2013-03-18

Total Pages: 256

ISBN-13: 111842042X

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The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.