Collaboration in Outsourcing

Collaboration in Outsourcing PDF

Author: S. Brinkkemper

Publisher: Springer

Published: 2016-01-06

Total Pages: 593

ISBN-13: 0230362990

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Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully.

Collaboration in Outsourcing

Collaboration in Outsourcing PDF

Author: S. Brinkkemper

Publisher: Springer

Published: 2016-01-06

Total Pages: 593

ISBN-13: 0230362990

DOWNLOAD EBOOK →

Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully.

Collaboration in Outsourcing

Collaboration in Outsourcing PDF

Author: S. Brinkkemper

Publisher: Springer

Published: 2016-01-06

Total Pages: 361

ISBN-13: 0230362990

DOWNLOAD EBOOK →

Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully.

Collaboration, Learning and Innovation Across Outsourced Services Value Networks

Collaboration, Learning and Innovation Across Outsourced Services Value Networks PDF

Author: Pamela Abbott

Publisher: Springer

Published: 2015-01-20

Total Pages: 66

ISBN-13: 3319144219

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This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inherent within a highly collaborative software development project between the case study company and one of its long-term UK clients are explored and distilled into specific practices; second, at the organizational level, the strategies used by the company to build and exploit capabilities and to dynamically configure resources to promote specific value positions along its outsourced services value networks are identified and discussed. The significance of these findings for similar China-based global high-tech firms and the value of this organizational form in moving closer to the goals of the 2020 enterprise vision are both discussed, along with the implications of the findings for EU/UK businesses operating in similar digital domains.

Getting to We

Getting to We PDF

Author: J. Nyden

Publisher: Springer

Published: 2013-09-09

Total Pages: 234

ISBN-13: 1137344156

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Drawing on best practices and real examples from companies who are achieving record results, Getting to We flips conventional negotiation on its head, shifting the perspective from a tug of war between parties to a collaborative partnership where both sides effectively pull against a business problem.

Vested Outsourcing, Second Edition

Vested Outsourcing, Second Edition PDF

Author: K. Vitasek

Publisher: Springer

Published: 2013-05-13

Total Pages: 332

ISBN-13: 1137321180

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In her classic book Vested Outsourcing , Kate Vitasek identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new chapter based on Dell.

The Vested Outsourcing Manual

The Vested Outsourcing Manual PDF

Author: K. Vitasek

Publisher: Springer

Published: 2016-11-09

Total Pages: 393

ISBN-13: 1137512466

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In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.

Global Outsourcing Strategies

Global Outsourcing Strategies PDF

Author: Roxane Gervais

Publisher: Routledge

Published: 2017-03-02

Total Pages: 417

ISBN-13: 1351933310

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One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.

The Outsourcing Enterprise

The Outsourcing Enterprise PDF

Author: L. Willcocks

Publisher: Springer

Published: 2016-05-31

Total Pages: 287

ISBN-13: 0230290574

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Evidence shows that organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions. If the wrong supplier is chosen, performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilities.

Selling Outsourcing Services: How to Collaborate for Success When Negotiating Application, Infrastructure, and Business Process Outsourcing Services

Selling Outsourcing Services: How to Collaborate for Success When Negotiating Application, Infrastructure, and Business Process Outsourcing Services PDF

Author: Grant S. Lange

Publisher:

Published: 2019-01-09

Total Pages: 284

ISBN-13: 9780578441580

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The Global Business Process Outsourcing and IT Services Market exceeded $950 billion in 2013. Every indicator points to continued growth across all geographies and market segments for the foreseeable future. In order to drive innovation and realize the full benefit and value proposition of the services being outsourced, a shift in the method by which outsourcing services are procured is a necessity. Simply put, the current sales cycle and procurement approach is inefficient across time, quality, and cost parameters.Selling Outsourcing Services asks difficult questions, challenges the status quo, and provides an alternative mechanism to achieve timely contract execution by shifting the focus from the consequences of failure to collaboration, partnership, and success. An IT services executive with experience negotiating complex outsourcing services agreements across all industries, Grant Lange leads you through the process of putting your best foot forward and negotiating an outsourcing agreement that will yield timely, quality, and cost-effective delivery.