Coaching, Training & Developing The Retail Manager

Coaching, Training & Developing The Retail Manager PDF

Author: Richard Bell

Publisher:

Published: 2019-08-04

Total Pages: 218

ISBN-13: 9781082484131

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Retail managers spend a large part of their day putting out fires. They chase problems and apply quick, immediate solutions. The solutions do not typically consider the whole system or surrounding areas that may be impacted. The solution, in essence, may create additional problems down the road or may not resolve the underlying issues of the problem. When problems arise, a Store Manager asks, "How Do I fix this problem now?"A Retail Consultant asks, "What does the problem really mean?"A Retail Consultant is a professional trained to look beneath the surface of problems. They collect data, observe established norms and behaviors as well examine contributing factors below the surface in regards to problems and dysfunctional environments. The bad news, your company will probably never offer you the support and expertise of problem-solving through a consultant.The good news, a Store Manager, can be the Retail Consultant for their store. This book covers the six main identifiers that contribute to a Store Managers understanding of a retail business. They include business performance, customers, employee/ environment, presentation/ assortment, competition, and processes. The Retail Consulting Principles walks you through creating a plan for lasting change. This method represents progressive steps in identifying and solving problems. The principles covered in this book include: Stating the Problem Managerial Diagnosis Discovery & Fact-Finding Connecting the Whole system Solutions Buy-in & Long-Term Change

The Coaching Manager

The Coaching Manager PDF

Author: James M. Hunt

Publisher: SAGE Publications

Published: 2016-04-13

Total Pages: 324

ISBN-13: 1483391663

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The Coaching Manager, Third Edition provides students and managers alike with the guidance, tools, and examples needed to develop leadership talent and inspire performance. Using an innovative coaching model, bestselling authors James M. Hunt and Joseph R. Weintraub present readers with a developmental coaching methodology to help employees achieve higher levels of skill, experience greater engagement with organizations, and promote personal development. The thoroughly updated Third Edition reflects the authors’ latest research, which focus on building and maintaining trust, working with others who are different from yourself, and coaching by the use of technology.

Executive Coaching for Results

Executive Coaching for Results PDF

Author: Brian O Underhill

Publisher: Berrett-Koehler Publishers

Published: 2007-11-01

Total Pages: 372

ISBN-13: 1605098787

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The field of executive coaching is growing at an astonishing rate. Corporations are increasingly turning to coaching as an intervention, as it offers leaders and managers both on-the-job learning and built-in follow-up. But how can you make the best use of coaching within your organization? Executive Coaching for Results helps this critical leadership development method come of age. This is not a “how-to-coach book”—there are already plenty of those—but rather a comprehensive guide on how to strategically use coaching to maximize development of talent and link the impact of coaching to bottom-line results. Underhill, McAnally, and Koriath draw on their rigorous original research (through Executive Development Associates) with Fortune 1000 and Global 500 companies such as Disney, IBM, UBS, Unilever and many others, and combine that with their years of industry experience to advance the state of the art. Executive Coaching for Results includes topics such as: Integrating coaching into your organization's overall leadership development strategy Locating and screening coaches worldwide Developing an internal coaching program Deciding which coaching assessments and instruments are appropriate to your situation Measuring the impact and ROI of coaching Following up after coaching Throughout, the authors provide numerous examples from major organizations such as Dell, Johnson and Johnson, Intel, and Wal-Mart. Offering practical learning, best practices, and illuminating case studies, this is the first definitive guide to the effective use of executive coaching in the corporate environment.

The Coaching Habit

The Coaching Habit PDF

Author: Michael Bungay Stanier

Publisher: Box of Crayons Press

Published: 2016-02-29

Total Pages: 248

ISBN-13: 0978440749

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Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change. But what if managers could coach their people in 10 minutes or less? In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. It can also mean unlearning our ''fix it'' habits. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And, he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice. -Brené Brown, author of Rising Strong and Daring Greatly Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how---by saying less and asking more--you can develop coaching methods that produce great results. - Get straight to the point in any conversation with The Kickstart Question - Stay on track during any interaction with The AWE Question - Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question - Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question - Finally, ensure others find your coaching as beneficial as you do with The Learning Question A fresh, innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Dynamic question-and-answer sections help identify old habits and kick-start new behaviour, making sure you get the most out of all seven chapters. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great.

Manager As Coach: The New Way To Get Results

Manager As Coach: The New Way To Get Results PDF

Author: Rogers, Jenny

Publisher: McGraw-Hill Education (UK)

Published: 2012-11-01

Total Pages: 314

ISBN-13: 0077140184

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"Jenny Rogers' advice is simple, memorable, deeply pragmatic, and always focused on results. If only more managers would take it!" Tim Brooks, CEO, BMJ Group "This pragmatic book will stimulate managers to drive higher performance and get the best out of people. In such a challenging environment, this can only be good for business!" Carolyn McCall, CEO, Easy Jet "A must-read for any manager working to foster the right culture. Belief in excellence and the ability to enable people to perform at their best is fundamental for generating and sustaining high performance." Johanna Friedl-Naderer,Region Vice President, Biogen Idec "I believe this common-sense, simple approach would motivate both managers and individuals to change and empower them to improve their own performance." Michael Parr, CEO, British Arab Commercial Bank It's a tough job being a manager. How do you manage performance? If you come across as too directive you may get a reputation for harshness. If you are too nice you risk being known as a gullible and easily outmanoeuvred. Neither approach works. 'Employee engagement' is the magical ingredient: it makes staff genuinely committed, creating excellent work. Few organizations actually achieve it, though all say they want it. Coaching is the most reliable a way of producing it. In Manager as Coach, Jenny Rogers challenges many of the traditional assumptions about what works in management and shows you, step by step, how to be a brilliant manager and get fantastic results: Reduce your stress Develop employees' key skills Create a culture of engagement Improve bottom line results Jenny Rogers is one of the leading executive coaches in the UK with more than 20 years of experience. Her clients are typically chief executives and directors of large organizations. She writes extensively about coaching and leadership and has trained many hundreds of managers in coaching skills in the UK and internationally. Karen Whittleworth is an acclaimed trainer, coach and coach supervisor, and the founding director of Worth Consulting Ltd. Andrew Gilbert is an internationally known as a speaker, trainer and executive coach. He is the co-director of Worth Consulting Ltd.

The Coaching Organization

The Coaching Organization PDF

Author: James M. Hunt

Publisher: SAGE

Published: 2006-08-03

Total Pages: 276

ISBN-13: 1452278849

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The Coaching Organization: A Strategy for Developing Leaders is the only book to provide practical advice on how a company can strategically manage coaching initiatives that strengthen organizations and enhance employee engagement and growth. Authors James M. Hunt and Joseph R. Weintraub offer best practices to help organizations deploy developmental coaching that drives leadership and employee effectiveness. Key Features: Offers a strategic view of how to manage developmental coaching: Coaching initiatives are often deployed on an ad hoc and unmanaged basis and as such often yield disappointing results. This book provides a guide for the strategic management of coaching initiatives including executive coaching, internal coaching, coaching by managers, and peer coaching, so as to maximize their impact and value. Presents credible and practical examples of successful coaching initiatives: Case-based research conducted by leading academics and practitioners illustrates how organizations can link coaching initiatives and organizational success. Case studies from organizations such as Whirlpool, Wachovia, Children′s Hospital Boston, and Citizens Financial Group offer clear guidance on the organizational use of coaching. Identifies assessment tools for developing and maintaining coaching initiatives: Organizational and coaching competency tools are provided to help design appropriate organizational coaching initiatives, select expert coaches, and train internal peer coaches and coaching managers. In addition, the book offers no-cost and low-cost ideas to help organizations spend less money while achieving better results. Intended Audience: This is an excellent text for advanced undergraduate and graduate courses in Human Resource Management, Human Resource Development, Industrial and Organizational Psychology, Organizational Effectiveness, Executive Coaching, and Leadership. It is also a valuable resource for executives, managers, and human resource professionals.

Compass: Your Guide for Leadership Development and Coaching

Compass: Your Guide for Leadership Development and Coaching PDF

Author: Peter Scisco

Publisher: Center for Creative Leadership

Published: 2017-07-19

Total Pages: 538

ISBN-13: 1604916540

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This book is for leaders and managers looking to develop themselves and others. It is for training & development professionals, inside or working as independent consultants, who can use the book as a coaching tool, a blueprint for leader development plans, and in other ways .For leaders concerned with their development, dedicated to developing their people for more responsibilities, and committed to organizational sustainability, this book will help in those efforts.

CliftonStrengths for Students

CliftonStrengths for Students PDF

Author: Gallup

Publisher: Simon and Schuster

Published: 2017-07-25

Total Pages: 224

ISBN-13: 1595621253

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Helps aspiring college students discover where their strengths truly lie and how to develop them to reach their full potential at school and later in the real world.

The Coaching Manager

The Coaching Manager PDF

Author: James M Hunt

Publisher: SAGE

Published: 2002-05-06

Total Pages: 274

ISBN-13: 9780761924197

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Practical and clearly written, this text introduces an easy to implement developmental leadership coaching model based on the authors' extensive work with thousands of managers, executives and MBA students.