Civil Service Performance Indicators
Author: Richard Boyle
Publisher: Institute of Public Administration
Published: 2005
Total Pages: 100
ISBN-13: 9781904541240
DOWNLOAD EBOOK →Author: Richard Boyle
Publisher: Institute of Public Administration
Published: 2005
Total Pages: 100
ISBN-13: 9781904541240
DOWNLOAD EBOOK →Author: Richard Boyle
Publisher:
Published: 1996
Total Pages: 93
ISBN-13: 9781872002330
DOWNLOAD EBOOK →Author: George A. Boyne
Publisher: Cambridge University Press
Published: 2006-11-23
Total Pages: 312
ISBN-13: 1139460455
DOWNLOAD EBOOK →The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.
Author: Richard Kearney
Publisher: Routledge
Published: 2018-03-05
Total Pages: 383
ISBN-13: 042997759X
DOWNLOAD EBOOK →Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Author: Michael Pidd
Publisher: Cambridge University Press
Published: 2012-02-02
Total Pages:
ISBN-13: 110737801X
DOWNLOAD EBOOK →Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.
Author: Neil Carter
Publisher: Routledge
Published: 2002-01-22
Total Pages: 222
ISBN-13: 1134813643
DOWNLOAD EBOOK →Throughout the 1980s the British Civil Service devoted much time and energy developing indicators to measure the performance of government. Never before had so much stress been placed on accountability and performance; a trend which will be reinforced as government continues to devolve activities to agencies and looks for methods to assess their performance. How Organisations Measure Success analyses existing methods from their origins in the 1960s to their revival in the 1980s as part of the Financial Management Initiative and its apotheosis in the 1990s Next Steps Initiative. How Organisations Measure Success reports on two years of field research funded by the Economic and Social Research Council and will be of great interest to students of social policy and public administration as well as professionals working in government and public sector management.
Author: Frits M. Van der Meer
Publisher: Springer
Published: 2015-02-06
Total Pages: 373
ISBN-13: 1137491450
DOWNLOAD EBOOK →This revised and expanded edition of a benchmark collection compares how civil services around the world have adapted to cope with managing public services in the 21st century. The volume provides insights into multi-level governance, juridification and issues of efficiency and responsiveness as well as exploring the impact of fiscal austerity.
Author: OECD
Publisher: OECD Publishing
Published: 2017-09-11
Total Pages: 140
ISBN-13: 9264280723
DOWNLOAD EBOOK →This report looks at the capacity and capabilities of civil servants of OECD countries and suggests approaches for addressing skills gaps through recruitment, development and workforce management