Chocolates on the Pillow Aren't Enough

Chocolates on the Pillow Aren't Enough PDF

Author: Jonathan M. Tisch

Publisher: John Wiley & Sons

Published: 2007-04-18

Total Pages: 272

ISBN-13: 0470134097

DOWNLOAD EBOOK →

Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" —David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." —Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more." —Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition." —Tiki Barber

Chocolates on the Pillow Aren't Enough

Chocolates on the Pillow Aren't Enough PDF

Author: Jonathan M. Tisch

Publisher: John Wiley & Sons

Published: 2007-02-26

Total Pages: 272

ISBN-13: 0470043555

DOWNLOAD EBOOK →

Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" —David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." —Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more." —Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition." —Tiki Barber

The Power of We

The Power of We PDF

Author: Jonathan M. Tisch

Publisher: John Wiley & Sons

Published: 2004-08-27

Total Pages: 276

ISBN-13: 0471652822

DOWNLOAD EBOOK →

Praise for The Power of We "In The Power of We, Jonathan Tisch reminds us again that working together still yields the best results. Jon has spent a lifetime mobilizing people and organizations to get a job done in business and in civic service. His experience, optimism, intelligence, and common sense are reflected in this fresh look at the rewards of partnerships." -President Bill Clinton "The Power of We offers a clear and compelling lesson in how today's business leaders can create new synergies and gain competitive advantage by learning how to partner successfully." -Kenneth I. Chenault, Chairman and CEO, American Express Company "Jon Tisch has lived the strategy he describes in The Power of We, and now this extraordinary man and successful leader shares his strategy with us. Building partnerships at all levels-social, intellectual, and political, as well as entrepreneurial-will be one of the keys to progress in the coming decades. Jon Tisch provides a road map for those who grasp that reality." -John Sexton, President, New York University "Being a leader requires vision, focus, and influence. Jonathan Tisch has exhibited all three in this great body of work about what it takes to be a partner and something bigger than yourself. The Power of We is a must read." -Pat Riley, President, the Miami HEAT

I'd Rather Eat Chocolate

I'd Rather Eat Chocolate PDF

Author: Joan Sewell

Publisher: Harmony

Published: 2007-01-23

Total Pages: 226

ISBN-13: 0767927214

DOWNLOAD EBOOK →

“If I had a choice between having sex and reading a good book, the book wins. I notice I put in the adjective ‘good’—and that leaves me wondering if I’m not trying to put a better face on things. I still want people to read this and think, ‘Well, of course. If it’s a good book.’ But my boyfriend—the man I would eventually marry—would take even bad sex over a good book.” --From I’d Rather Eat Chocolate Joan is hardly ever in the mood. Kip is always in the mood. Does that sound like any couple you know? Joan Sewell is a funny, brave new writer who dares to reveal that sex in her house does not look anything like the sex you see in movies. When she learns that her husband, Kip, would have sex five or six times a week if he could have as much sex as he wanted (compared to her once or twice a month), Joan decides she’d better pluck up her sex drive before she ends up on the fast track to divorce court. I’d Rather Eat Chocolate is the witty, provocative chronicle of her search for a lift to her libido and what happens when none of the expert advice works. First she tries sexy underwear—until her husband realizes she is cheating on her thongs by wearing cotton panties. Then she reads that for stressed-out wives, a husband who does housework is the ultimate aphrodisiac—until she realizes that she is actually the slob in the relationship and the mess hasn’t decreased Kip’s sex drive any. When she reads John Gray’s advice to women to offer “quickies” if their husbands want sex and they are not in the mood, Joan realizes that this is the ultimate male trump card so she can never again say no to sex. Her fantasies begin to involve smothering John Gray with a pillow. Joan Sewell is scrappy, fearless, and hilarious, the “I Love Lucy” of low libido. Her memoir is laugh-out-loud funny. But it has a serious vein, too. How Joan and Kip work it out, and what they do when they “do it,” will give every woman hope that she can be true to herself and have a happy marriage.

Chocolates for Breakfast

Chocolates for Breakfast PDF

Author: Pamela Moore

Publisher: Harper Collins

Published: 2013-06-25

Total Pages: 223

ISBN-13: 0062246925

DOWNLOAD EBOOK →

“A gem of adolescent disaffection featuring a Holden Caulfield-like heroine.” — Vogue.com “Once I started reading it, I didn’t want to stop. . . . If your all-time favorite books include works of young-adult fiction (like Catcher), I strongly urge you to take a look." — USA Today/Pop Candy A riveting coming-of-age story, Chocolates for Breakfast became an international sensation upon its initial publication in 1956, and still stands out as a shocking and moving account of the way teenagers collide, often disastrously, against love and sex for the first time. This edition includes an introduction by author Emma Straub. Courtney Farrell is a disaffected, sexually precocious fifteen-year-old. She splits her time between Manhattan, where her father works in publishing, and Los Angeles, where her mother is a still-beautiful Hollywood actress. After a boarding-school crush on a female teacher ends badly, Courtney sets out to learn everything fast. Her first drink is a very dry martini, and her first kiss the beginning of a full-blown love affair with an older man.

Flying Ahead of the Airplane

Flying Ahead of the Airplane PDF

Author: Nawal K. Taneja

Publisher: Routledge

Published: 2016-04-15

Total Pages: 298

ISBN-13: 1317134745

DOWNLOAD EBOOK →

Airlines willing to develop insight from foresight relating to the expected ’step phase changes’ will eventually improve their margins. However, the backward-looking airline, managed using old strategic levers and short-term metrics, will cease to exist, merge, shrink, become more dependent on government support, or become irrelevant. ’Management innovations’ are not going to deliver the required improvements; innovation within management is essential for airlines' survival. In Flying Ahead of the Airplane, Nawal Taneja analyzes global changes and thought-provoking scenarios to help airline executives adjust and adapt to the chaotic world. Drawing on his experience of real airline situations worldwide, the author concludes that there is a gulf between what executives are doing now and what they need to do to stay ahead of the curve. To close this gap, the author suggests that airline executives focus on just three relevant initiatives: a) aligning business and technology strategies, b) redesigning organization structures to centralize the role of the scheduling function, and c) developing relevant brands that integrate social networking technology. To support this third initiative, the book provides insights on branding from 20 fascinating non-aviation case studies from around the world. Flying Ahead of the Airplane will assist practitioners in airlines of every size to integrate future trends into their mainstream thinking and launch flexible business models to manage risk and compete effectively in the ’flattening world’.

The Chocolate War

The Chocolate War PDF

Author: Robert Cormier

Publisher: Knopf Books for Young Readers

Published: 2013-03-19

Total Pages: 195

ISBN-13: 0307834298

DOWNLOAD EBOOK →

One of the most controversial YA novels of all time, The Chocolate War is a modern masterpiece that speaks to fans of S. E. Hinton’s The Outsiders and John Knowles’s A Separate Peace. After suffering rejection from seven major publishers, The Chocolate War made its debut in 1974, and quickly became a bestselling—and provocative—classic for young adults. This chilling portrait of an all-boys prep school casts an unflinching eye on the pitfalls of conformity and corruption in our most elite cultural institutions. “Masterfully structured and rich in theme; the action is well crafted, well timed, suspenseful.”—The New York Times Book Review “The characterizations of all the boys are superb.”—School Library Journal, starred review “Compellingly immediate. . . . Readers will respect the uncompromising ending.”—Kirkus Reviews, starred review An ALA Best Book for Young Adults A School Library Journal Best Book of the Year A Kirkus Reviews Editor’s Choice A New York Times Outstanding Book of the Year

Household Gods

Household Gods PDF

Author: Judith Tarr

Publisher: Macmillan

Published: 2000-07-15

Total Pages: 676

ISBN-13: 9780812564662

DOWNLOAD EBOOK →

When a troubled housewife awakens one morning as a tavernkeeper in the Roman frontier town of Carnuntum around 170 A.D., she must face plague and war in order to survive and prosper in her new life.

Revenge Gifts

Revenge Gifts PDF

Author: Cindy Cruciger

Publisher: Macmillan

Published: 2005-09

Total Pages: 308

ISBN-13: 9780765352255

DOWNLOAD EBOOK →

TARA COLE SPECIALIZES IN REVENGE In fact, she's an expert. Lace pillows filled with cat hair-for your least-favorite, most allergic relative; boxer shorts that set off metal detectors-for your cheating spouse; and her best seller at RevengeGifts.com: chocolates for your worst enemy, so you can watch gleefully as she packs on the pounds. Tara's best friend warns her that all this revenge is damaging her karma, but Tara doesn't care about her next life-she wants to enjoy this one. Besides, her kitchen is full of cranky ghosts. Tara figures she'll be the same one day, when she leaves the mortal plane. That might happen sooner than she thought, because someone has put a curse on her. A black cat, a black dog, even a black goat, appear, each followed by bizarre, almost-disastrous events. And it all started around the time Howard showed up. Howard says he wants to go into business with Tara, but it seems like he wants to go to bed with her. Unless he's the one who cursed her . . . . Is this karma coming full circle-or destiny knocking on Tara's door?

Sophie's Big Bed

Sophie's Big Bed PDF

Author: Tina Burke

Publisher: Kane/Miller Book Publishers, Inc.

Published: 2007

Total Pages: 17

ISBN-13: 1933605480

DOWNLOAD EBOOK →

Sophie thinks her new bed is too big.