Charismatic Leadership in Virtual Teams. The Business Process Outsourcing Sector in Sri Lanka

Charismatic Leadership in Virtual Teams. The Business Process Outsourcing Sector in Sri Lanka PDF

Author: Thamara Gunasekare

Publisher: GRIN Verlag

Published: 2021-02-10

Total Pages: 213

ISBN-13: 3346343472

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Doctoral Thesis / Dissertation from the year 2018 in the subject Leadership and Human Resource Management - Management Styles, grade: 4.1, University of Kelaniya, language: English, abstract: The objective of the study is to explore the specific charismatic behavioural characteristics in leaders of virtual teams. The charismatic leadership model developed by Conger and Kanungo (1988) is the main theoretical framework for building this research argument. The Sri Lankan BPO sector was selected as the study setting and its virtuality was primarily tested using the virtuality index. The study is a mixed method research study and followed a sequential exploratory mixed method design. The quantitative data was collected by a survey method using C-K scale and qualitative data collection was based on in-depth interviews and focused group discussions based on the questionnaire draws from the C-K scale. Factor analysis was employed to capture the behavioural characteristics of virtual charismatic leaders. Furthermore, the study found that charismatic leadership behaviours were present in the team leaders in BPO companies. The Factor Analysis created a new array of factors to describe the charismatic leadership behaviours in a virtual context. The major contribution emphasized a new set of charismatic leadership behaviours present in leaders of virtual teams. A new model of virtual charismatic leadership was developed including seven behavioural characteristics. By comparing the charismatic behaviours of the Conger and Kanungo model and the proposed model, it was able to discover three behaviours that are unique to the virtual setting, to put forward the originality of the study: They are building trust in followers, the adaptive behaviour, and dealing with diversity. This study added new dimensions to charismatic leadership and can be seen as an extension to the existing model of charismatic leadership of Conger and Kanungo (1998). Next, a detailed behavioural profile of virtual charismatic leaders was developed. In addition, to a concise conceptualization of virtual charismatic leadership it was also given to enrich the literature on leadership. The contribution to the knowledge and the implications were also elaborated, followed by future research directions.

Business process outsourcing (BPO) strategy. A conceptual approach

Business process outsourcing (BPO) strategy. A conceptual approach PDF

Author: James Wanyama

Publisher: GRIN Verlag

Published: 2016-08-02

Total Pages: 35

ISBN-13: 3656989958

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Essay from the year 2016 in the subject Business economics - Miscellaneous, , language: English, abstract: This Essay seeks to make the case for the Business Process Outsourcing Strategy (BPO) as the new dawn in the business world underpinned by cost minimization. The essay examines the history of Business Process Outsourcing, the drivers of this strategy, the decision making process, the critical success factors and the BPO benefits and risks that Managers are likely to encounter in embracing BPO as strategy that gives the business the much needed impetus against competitors and mitigation mechanisms of these risks.

Sir Ernest Shackleton - A Charismatic Leader in Times of Changes

Sir Ernest Shackleton - A Charismatic Leader in Times of Changes PDF

Author: Stephan Weber

Publisher: GRIN Verlag

Published: 2008-03

Total Pages: 25

ISBN-13: 3638920607

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Research Paper (undergraduate) from the year 2008 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, Heilbronn Business School (HBS), 12 entries in the bibliography, language: English, abstract: Characteristics of today's business world and selection of a appropriate leader The literature is full of theories and explanations, why and how leader behave in certain situation, and what a perfect leader must have to perform outstanding. With the concepts and the definition it became clearer that leadership appears in groups with the result of changes. A closer look inside the business world today shows, that a lot of crisis takes place in various companies every day. Inherent with the globalization and the information availability and transparency is also that business cycles become faster and faster. Thereby only companies which are organized and structured very flexible, and are able to adapt themselves on new situations are successful. So the task for a manager is to be prepared on new changing situation, to foresee situations and to solve upcoming crisis successfully. Due to that the following paper is based on a personality and a successful leader of the past: Eric Shackleton. As he was able to master his extreme crisis situations very successful, he is also today a very respected and admired person and a architype for todays manager. To learn from theories is more effective by applying them to an existing situation. Due to that in this paper a short description of Shackleton, his live and personality takes place in order to give and insight in his actions. Thereby special characteristics and actions of Shackletons are pointed out. Based on that, the analytical steps are made, with the use of charismatic as well as transformational leadership theories. Thereby a justification of those theories is made as well as the differences of those is highlighted. In the end a transformation into today ́s buisness life is made.

Organizational Culture and Leadership

Organizational Culture and Leadership PDF

Author: Edgar H. Schein

Publisher: John Wiley & Sons

Published: 2010-07-16

Total Pages: 466

ISBN-13: 047064057X

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Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities. Edgar Schein draws on a wide range of contemporary research to redefine culture and demonstrate the crucial role leaders play in successfully applying the principles of culture to achieve their organizational goals.

Connecting Leadership Theory and Practice for Today's Businesses

Connecting Leadership Theory and Practice for Today's Businesses PDF

Author: Heiko Filthuth

Publisher:

Published: 2020-05-06

Total Pages: 20

ISBN-13: 9783346160393

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Essay from the year 2018 in the subject Leadership and Human Resource Management - Miscellaneous, grade: A, language: English, abstract: Many of today's leadership models derive from theories created long before the term 'leadership' was coined. To understand these recent models, it is important to know where they developed from. This essay considers some of the initial leadership theories and connects them with their recent followers before exploring how leadership theory is applied in today's management practice.

The Handbook of Global Outsourcing and Offshoring

The Handbook of Global Outsourcing and Offshoring PDF

Author: I. Oshri

Publisher: Springer

Published: 2009-10-09

Total Pages: 266

ISBN-13: 0230251072

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This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Principles of Management

Principles of Management PDF

Author: David S. Bright

Publisher:

Published: 2023-05-16

Total Pages: 0

ISBN-13: 9781998109166

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Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.

Advances in Human Factors, Business Management and Leadership

Advances in Human Factors, Business Management and Leadership PDF

Author: Jussi Ilari Kantola

Publisher: Springer Nature

Published: 2020-06-30

Total Pages: 654

ISBN-13: 3030507912

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This book analyzes new theories and practical approaches for promoting excellence in human resource management and leadership. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development and social renewal. In particular, it presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. Discussing ontologies, intelligent management systems, and methods for creating knowledge and value added, it offers novel insights into time management and operations optimization, as well as advanced methods for evaluating customers’ satisfaction and conscious experience. Based on two AHFE 2020 Virtual Conferences: the AHFE 2020 Conference on Human Factors, Business Management and Society and the AHFE 2020 Conference on Human Factors in Management and Leadership, held on July 16–20, 2020, the book provides researchers and professionals with extensive information, practical tools and inspiring ideas for achieving excellence in a broad spectrum of business and societal activities.

How Democracies Die

How Democracies Die PDF

Author: Steven Levitsky

Publisher: Crown

Published: 2019-01-08

Total Pages: 321

ISBN-13: 1524762946

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NEW YORK TIMES BESTSELLER • “Comprehensive, enlightening, and terrifyingly timely.”—The New York Times Book Review (Editors' Choice) WINNER OF THE GOLDSMITH BOOK PRIZE • SHORTLISTED FOR THE LIONEL GELBER PRIZE • NAMED ONE OF THE BEST BOOKS OF THE YEAR BY The Washington Post • Time • Foreign Affairs • WBUR • Paste Donald Trump’s presidency has raised a question that many of us never thought we’d be asking: Is our democracy in danger? Harvard professors Steven Levitsky and Daniel Ziblatt have spent more than twenty years studying the breakdown of democracies in Europe and Latin America, and they believe the answer is yes. Democracy no longer ends with a bang—in a revolution or military coup—but with a whimper: the slow, steady weakening of critical institutions, such as the judiciary and the press, and the gradual erosion of long-standing political norms. The good news is that there are several exit ramps on the road to authoritarianism. The bad news is that, by electing Trump, we have already passed the first one. Drawing on decades of research and a wide range of historical and global examples, from 1930s Europe to contemporary Hungary, Turkey, and Venezuela, to the American South during Jim Crow, Levitsky and Ziblatt show how democracies die—and how ours can be saved. Praise for How Democracies Die “What we desperately need is a sober, dispassionate look at the current state of affairs. Steven Levitsky and Daniel Ziblatt, two of the most respected scholars in the field of democracy studies, offer just that.”—The Washington Post “Where Levitsky and Ziblatt make their mark is in weaving together political science and historical analysis of both domestic and international democratic crises; in doing so, they expand the conversation beyond Trump and before him, to other countries and to the deep structure of American democracy and politics.”—Ezra Klein, Vox “If you only read one book for the rest of the year, read How Democracies Die. . . .This is not a book for just Democrats or Republicans. It is a book for all Americans. It is nonpartisan. It is fact based. It is deeply rooted in history. . . . The best commentary on our politics, no contest.”—Michael Morrell, former Acting Director of the Central Intelligence Agency (via Twitter) “A smart and deeply informed book about the ways in which democracy is being undermined in dozens of countries around the world, and in ways that are perfectly legal.”—Fareed Zakaria, CNN