Business Press Service
Author: United States. Department of Labor
Publisher:
Published: 1991
Total Pages: 594
ISBN-13:
DOWNLOAD EBOOK →Author: United States. Department of Labor
Publisher:
Published: 1991
Total Pages: 594
ISBN-13:
DOWNLOAD EBOOK →Author: United States. Department of Labor
Publisher:
Published: 1990
Total Pages: 376
ISBN-13:
DOWNLOAD EBOOK →Author: Frances X. Frei
Publisher: Harvard Business Press
Published: 2012
Total Pages: 262
ISBN-13: 1422133311
DOWNLOAD EBOOK →Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
Author: Tommy Mello
Publisher:
Published: 2018-12-03
Total Pages: 198
ISBN-13: 9781732452107
DOWNLOAD EBOOK →Already have a home service business but just scraping by? Don't know how to grow because you can't possibly work any more hours? This book aims to change that with actionable advice you can use to immediately improve every aspect of your home service business so you can make more money and work less.
Author: Frank Eliason
Publisher: John Wiley & Sons
Published: 2012-04-02
Total Pages: 240
ISBN-13: 1118282310
DOWNLOAD EBOOK →A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships At Your Service will appeal to leaders, managers, business owners, customer service professionals, and anyone who wants to learn how to add value to their organization.
Author: Kristie Lorette
Publisher: Atlantic Publishing Company
Published: 2011
Total Pages: 290
ISBN-13: 1601382820
DOWNLOAD EBOOK →Book & CD-ROM. The median annual salary for someone in the staffing service industry is $29,000 according to the U.S. Department of Labor and as a business owner, you could make even more. The Department also estimates that the staffing industry will grow faster and add more jobs than just about any other industry over the next decade. If you have always yearned for a career where you can really make a difference in someone s life and are thinking of opening a staffing service business, then we have a book that can assist you in taking those first steps and answer all of your questions along the way. Whether you will be operating out of your home or you are looking to buy or rent office space, this book can help you with a wealth of start-up information, from how to form and name your business to deciding if this will be a joint venture or if you would rather work solo. Valuable information on forming a Partnership, LLC, Corporation, or becoming a Sole Proprietor, the four types of business formation, is included, as well as the legal implications of each. A complete list of all of the start-up equipment that you will need is provided, as well as a sample budgeting sheet to allow you to gauge start-up costs. You will learn about potential risks that you take in opening a staffing service and how to minimise your losses. Also include is information on other types of insurance that you will need to have available to contractors that you hire, such as workers compensation, disability, and unemployment insurance. This book will assist in helping you decide whether you will offer temporary staffing services, long-term staffing services, or temp-to-perm staffing services. A list of potential sectors that your business can operate in will help you decide whether to stick to a specific niche or whether you will hire contractors to work in various fields, along with the benefits of operating in both situations and factors to consider such as local supply and demand, your own career experience, and economic feasibility. This complete manual will arm you with everything you need, including sample business forms; contracts; worksheets and check-lists for planning, opening, and running day-to-day operations; lists; plans and layouts; and dozens of other valuable, time-saving tools of the trade that no business owner should be without. A special chapter on finding qualified contractors and businesses to place your employees in will be included. While providing detailed instruction and examples, the author leads you through every detail that will bring success. You will learn how to draw up a winning business plan (the companion CD-ROM has the actual business plan you can use in Microsoft Word) and about basic cost control systems, copyright and trademark issues, branding, management, legal concerns, sales and marketing techniques, and pricing formulas.
Author: Karl Albrecht
Publisher: Grand Central Publishing
Published: 1990
Total Pages: 228
ISBN-13: 9780446390927
DOWNLOAD EBOOK →The acclaimed bestseller that revolutionized the way American companies think about their customers, Service America! is a must-read for executives, entrepreneurs, and managers who want to catch the tidal wave of change sweeping the economy.
Author: Harvard Business Review
Publisher: Harvard Business Press
Published: 2022-03-15
Total Pages: 85
ISBN-13: 1647823390
DOWNLOAD EBOOK →Reinvent your organization for the hybrid age. Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning. Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.
Author: J. Teboul
Publisher: Palgrave Macmillan
Published: 2016-08-27
Total Pages: 0
ISBN-13: 9781349282494
DOWNLOAD EBOOK →This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.