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The Effective Client

Author: David Skuodas

Publisher:

Published: 2020

Total Pages: 139

ISBN-13: 9781706240396

Have you ever wondered what designers and builders really think about their clients, or why it matters? David Skuodas spent the past several years asking vendors in the construction industry the following question: "Why does it matter to be a good client?" Skuodas interviewed over 50 consultants, contractors, and client project managers about this topic. He asked them what differentiates a good client from a bad client, and how the client affects the cost, schedule, and quality of a project. He also asked vendors what conditions allow them to do their best work, and conversely, what might an owner do that makes it difficult for vendors to do their jobs effectively? This book allows you to peek behind the curtain and find out how designers and builders really differentiate between good and bad clients. You will learn how client behavior affects the price and quality of work - and even how designers and builders choose their clients. That's right, just because you have a project to bid doesn't anybody has to bid it. This book offers practical advice on how you can improve your standing with designers and builders so you can become a client of choice. Make no mistake: owners are in competition with each other for a very limited pool of capable designers and builders. Being a desirable customer is smart business, this book will show you how.

The Client Role in Successful Construction Projects

Author: Jason Challender

Publisher: Routledge

Published: 2019-05-08

Total Pages: 329

ISBN-13: 1351674188

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The Client Role in Successful Construction Projects is a practical guide for clients on how to initiate, procure and manage construction projects and developments. This book is written from the perspective of the client initiating a construction project as part of a business venture and differs from most available construction literature which can externalise the client as a risk to be managed by the design team. The book provides a practical framework for new and novice clients undertaking construction, giving them a voice and enabling them to: Understand the challenges that they and the project are likely to face. Communicate and interact effectively with key stakeholders and professionals within the industry. Understand in straightforward terms where they can have a positive impact on the project. Put in place a client-side due diligence process. Reduce their institutional risk and the risk of project failure. Discover how their standard models are able to co-exist and even transfer to a common client-side procedure for managing a construction project. Written by clients, for clients, this book is highly recommended not only for clients, but for construction industry professionals who want to develop their own skills and enhance their working relationship with their clients. A supporting website for the book will be available, which will give practical examples of the points illustrated in the book and practical advice from specialists in the field.

Being an Effective Construction Client

Author: Peter Ullathorne

Publisher: Routledge

Published: 2019-07-25

Total Pages: 210

ISBN-13: 1000702383

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Being a client on a construction project can be incredibly complex and demanding but ultimately rewarding once your ambitions are fulfilled. This comprehensive ‘one stop shop’ will help you to achieve that magic combination of quality and efficiency, guiding you through the entire project lifecycle, from briefing to taking delivery and beyond. It will help you to better understand the project process, the client’s role within it and, critically, how to be successful and effective by advising you on; the key milestones in the project process and your legal responsibilities at each stage achieving cost-effectiveness, efficiency and meeting project timelines key client issues such as funding and investment straightforward best practice advice and how to avoid common problems insightful tips from clients reflecting on their experiences handy tools including a project route map, project decision checklist and diary of a development

Understanding the Construction Client

Author: David Boyd

Publisher: John Wiley & Sons

Published: 2008-04-15

Total Pages: 328

ISBN-13: 0470759534

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This book breaks new ground by creating a framework to understand clients’ actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients’ businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that ‘buildings are not about building but about changing and developing the client’. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined. The book offers well-researched information about clients in a number of sectors - developers, supermarkets, NHS, government, airports and housing associations - which will help you understand what these client’s business or service needs are and how construction fits into this. It demonstrates how to develop an appreciation of the client’s perspective with a toolkit for ensuring successful client engagement. This makes Understanding the Construction Client a user-friendly and practical guide, as well as significant text for academia.

Project Management for Construction

Author: Chris Hendrickson

Publisher: Chris Hendrickson

Published: 1989

Total Pages: 425

ISBN-13: 0137312660

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Commercial Client's Guide to Engaging an Architect

Author: Nigel Ostime

Publisher: Routledge

Published: 2019-08-05

Total Pages: 90

ISBN-13: 100070307X

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If you need to understand about engaging the services of an architect, this updated RIBA guide is for you. Straightforward and completely up-to-date regarding legislation, it sets out everything you need to be aware of, for a large or small commercial project. The right architect can bring considerable added value to the success of your project. This guide talks you through all aspects of your project and what you should expect from your architect at each stage - including formal appointment mechanisms, calculating fees and project management responsibilities. This is for commercial clients, both for large or small projects, and especially those who have never carried out this role before, this guide offers a quick and easy overview of the value, mechanisms and context of appointing your architect.

Clients and Users in Construction

Author: Kim Haugbølle

Publisher: Routledge

Published: 2017-06-14

Total Pages: 378

ISBN-13: 1317290046

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Clients have been identified as critical for building delivery but have been under-researched with only a few studies about them. This book seeks to address this gap. A deeper look into the nature of construction clients and their relation to building users exposes more fundamental questions related to the activity of building and the activity in the building. These fundamental questions include 'How do clients get what they want?', 'How do clients cope with the building process?', and 'How are clients being shaped by building(s)?'. This book on clients and users is structured around three main themes: Agency is concerned with the classical agency/structure dichotomy on actions, roles and responsibilities or, put differently, whether actors can act freely or are bound by structural constraints. Governance is related to the interplay between clients and the supply system: clients govern the supply system but are at the same time governed by the supply system through different processes and mechanisms. Innovation deals with construction innovation and what part clients and users play in this struggle between change and stability. The book includes theoretical and conceptual frameworks on what constitutes clients and users as well as case studies on R&D themes of relevance to practice.

Global Construction Success

Author: Charles O'Neil

Publisher: John Wiley & Sons

Published: 2019-02-26

Total Pages: 354

ISBN-13: 1119440254

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A guide to effective corporate and project management in the construction industry with a focus on the role that people play in the process Global Construction Success explores the importance that human dynamics play in risk management of construction projects. Every time a project is structured, designed and built, personal behaviours and inputs can either lead to success or be the cause of failure. With contributions from noted experts on the topic, the book offers insight into stakeholders’ reactions in a variety of situations, provides expert analyses of risk management and proposes potential solutions and recommendations in order to ensure effective construction management. The book explores common causes of project failure, outlines the key factors of successful projects, shows how to implement Public Private Partnerships, explores the different stages of structuring projects and reveals what it takes to manage difficult client/contractor relationships. International case studies of major projects clearly illustrate how communications and relationships can lead to helpful solutions to commonly encountered challenges to achieve positive results. Offers a comprehensive review of the impact human dynamics play in the success or failure of construction projects Stresses the importance of the leadership of senior management Offers a chapter on managing and resolving conflicts Shows why the industry needs better risk management Includes new information for managing communications and relationships Explores new areas of technology that are being embraced by the construction industry Written for construction industry senior management in both the corporate and government sectors, project management professionals, consultants and supply chain participants, Global Construction Success includes material for minimizing risk and improving management quality and profitability when working with international construction projects.

Winning the Contractor Fight

Author: Tom Reber

Publisher: Contractor Fight

Published: 2021-09-14

Total Pages: 152

ISBN-13: 9781737919100

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"The Contractor Fight" is what HGTV host and best-selling author Tom Reber calls the battle between your ears. We all have stories and experiences that have formed us into who we are. We are what we think, and the battleground is our mind. The Fight is not with the people you think are "cheap customers." It's not with the unlicensed competitors or the "illegals," as many contractors think. The Fight is with yourself. Sadly, most of the struggles contractors have are self-imposed. It's friendly fire. The negative ways we think about ourselves and our worth... friendly fire. The growing debt, working too much, small bank account... friendly fire. Winning the Fight is a choice. You're noble and full of integrity. You bend over backward to serve your family and clients. You have taken it on the chin more times than you can count. Now, it's time to get yours. Earn what you're worth. Create a business that serves you and energizes you, instead of one that beats you down. Choose to own your crap and get better today.

Running a Successful Construction Company

Author: David U. Gerstel

Publisher: Taunton Press

Published: 2002

Total Pages: 276

ISBN-13: 9781561585304

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A guide to running a construction company that provides tips and information on creating operating procedures, improving worker skills, using computers, keeping the right forms and paperwork up to date, competitive bidding, and other topics.