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Becoming a Conflict Competent Leader

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2012-11-27

Total Pages: 325

ISBN-13: 1118417224

The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Becoming a Conflict Competent Leader

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2012-11-15

Total Pages: 320

ISBN-13: 1118420489

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Building Conflict Competent Teams

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2008-06-23

Total Pages: 261

ISBN-13: 0470189479

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Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team?s current state of conflict competence and suggestions for addressing the challenges of today?s virtual and geographically dispersed teams.

Developing Your Conflict Competence

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2010-01-29

Total Pages: 292

ISBN-13: 0470588209

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A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Leading Through Conflict

Author: Mark Gerzon

Publisher: Harvard Business Review Press

Published: 2006-05-08

Total Pages: 288

ISBN-13: 1633690334

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As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

Developing Your Conflict Competence

Author: Craig E. Runde

Publisher: John Wiley & Sons

Published: 2010-03-01

Total Pages: 292

ISBN-13: 047050546X

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The Five Commitments of a Leader (Practical Leader)

Author: Mark Leheney

Publisher: Berrett-Koehler Publishers

Published: 2008-07-01

Total Pages: 213

ISBN-13: 1567263089

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Effective Leaders Don't List Commitments ... They Live Commitments What really defines leadership? Our concepts of leadership are usually based on our unique personal experiences, and it is clear that a leadership style that works in one situation can be a recipe for disaster in another. In leadership, one size does not fit all. In The Five Commitments of a Leader, Mark Leheney asserts that a more revealing way to examine leadership is through the commitments a leader makes (or fails to make). He focuses on five commitments a leader must make to be effective—commitments to: •The self •People •The organization •The truth •Leadership

Emerging Systems for Managing Workplace Conflict

Author: David B. Lipsky

Publisher: Jossey-Bass

Published: 2003-04-25

Total Pages: 442

ISBN-13:

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Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination as well as other problems stemming from governmental regulations and court actions. Drawing on the authors' vast research and frontline experience with a wide variety of corporations and organizations, this important book examines successful responses to universal workplace problems and conflicts. In addition, the book is filled with illuminating case examples and stories from organizations, such as Brown and Root, Kaufman and Broad, Warner Brothers, Universal-Studios, Kaiser Permanente, the United States Postal Service, Johnson & Johnson, Shell, Prudential, and others, that have instituted systems of dispute resolution in response to ongoing destructive conflict, expensive litigation, and crippling settlements. This book offers an enormously useful approach for the application of the most up-to-date systems of organizational conflict resolution and shows how this approach can work in specific situations to save time and money.

The Competent Leader

Author: Peter B. Stark

Publisher: Human Resource Development

Published: 1999

Total Pages: 267

ISBN-13: 0874254736

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This 330-page how-to toolkit allow leaders to self-assess and improve core non-technical competencies. Action planning guides facilitate transfer of new knowledge to the workplace. This is the perfect resource for any leader and can be referred to time and again. It is easy to use, focused, and provides the key information every leader should have.