Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses

Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses PDF

Author: Rachel Fu

Publisher:

Published: 2024

Total Pages: 0

ISBN-13:

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Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses is written for individuals who are eager to explore the applications and case studies arising from theoretical concepts or real-life scenarios, to expand their comprehension of the utility and potential of artificial intelligence (AI), machine learning (ML), and robotics in tourism, hospitality, and event industries. This text will help shed light on the opportunities and challenges posed by advanced technologies through diverse viewpoints and case studies. Whether you are a college student, an industry professional, a lecturer, a practicing machine learning engineer, a software developer, a general manager, or a decision-maker for your destination, each chapter in this book will offer insightful guidance and tips that will be of benefit.The integration of AI, ML, and Robotics in hospitality businesses presents a multitude of opportunities for efficiency enhancement, customer experience improvement, and cost reduction. These advanced technologies can automate routine tasks, personalize services, streamline operations, and offer insights for decision-making.Readers will explore the specific applications of AI, ML, and Robotics in different areas of the hospitality industry, including accommodation, food and beverage, travel and tourism, and event management. Readers will learn about real-world examples, achievable practices, foreseeable challenges, and future trends in harnessing the power of these technologies to foster innovation and success in hospitality businesses.This publication provides a comprehensive examination of the milestones in AI development within the hospitality industry, focusing particularly on the status of AI applications, as well as the opportunities and challenges they present. The intricacies of human-AI interactions are highlighted by analyzing the attributes of AI agents, customers, and the unique contexts of service delivery across various sectors of the hospitality industry. Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses includes multiple tools such focus readings, key terms, case studies, review, discussion questions, and more!

Digital Transformation in Business and Society

Digital Transformation in Business and Society PDF

Author: Babu George

Publisher: Springer Nature

Published: 2019-10-04

Total Pages: 306

ISBN-13: 3030082776

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The digital traces that people leave behind as they conduct their daily lives provide a powerful resource for businesses to better understand the dynamics of an otherwise chaotic society. Digital technologies have become omnipresent in our lives and we still do not fully know how to make the best use of the data these technologies could harness. Businesses leveraging big data appropriately could definitely gain a sustainable competitive advantage. With a balanced mix of texts and cases, this book discusses a variety of digital technologies and how they transform people and organizations. It offers a debate on the societal consequences of the yet unfolding technological revolution and proposes alternatives for harnessing disruptive technologies for the greater benefit of all. This book will have wide appeal to academics in technology management, strategy, marketing, and human resource management.

Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry

Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry PDF

Author: Vinod Kumar Shukla

Publisher: CRC Press

Published: 2024-07-05

Total Pages: 328

ISBN-13: 1000935280

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This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.

Artificial Intelligence in the Hospitality Industry

Artificial Intelligence in the Hospitality Industry PDF

Author: Jasmin Armbruster

Publisher: GRIN Verlag

Published: 2019-10-09

Total Pages: 28

ISBN-13: 3346033457

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Seminar paper from the year 2018 in the subject Tourism - Miscellaneous, grade: 1,3, University of Applied Sciences Kempten, language: English, abstract: Tourismus ist ein wichtiger Wirtschaftszweig und beschäftigt Millionen von Menschen weltweit. Die Zahl der Reisenden steigt kontinuierlich an und es ist kein Ende in Sicht. Diese Entwicklung beeinflusst zunehmend die Hotellerie, denn es entwickelt sich ein starker Wettbewerb zwischen kleinen und mittelständigen Hotels. Die Aufgabe der Hotels ist es also, möglichst rentable Kundenbeziehungen aufzubauen, um weiterhin am Markt präsent zu sein. In der Vergangenheit reichte es aus, die Kunden zufrieden zu stellen, doch dies ist heutzutage längst nicht genug. Die Hotels müssen einen hervorragenden Service anbieten, um die Kundenwünsche zu übertreffen und sich dadurch einen Vorteil gegenüber der Konkurrenz zu verschaffen. Durch die technologischen Entwicklungen im Bereich Künstliche Intelligenz, gibt es immer mehr Möglichkeiten, die hierfür genutzt werden können. Der Einsatz von Maschine Learning, Natural Language Processing und Robotern bietet Hotelmanagern die nötigen Voraussetzungen. Der Dienstleistungssektor ist jedoch stark von Menschen geprägt und somit stellt sich die Frage, inwiefern Künstliche Intelligenz die Kundenzufriedenheit und das Erlebnis im Hotel verbessern kann. Diese Hausarbeit widmet sich der beschriebenen Problematik und versucht durch eine Literaturrecherche die Thematik zu erforschen.

Robots in travel, tourism and hospitality: Key findings from a global study

Robots in travel, tourism and hospitality: Key findings from a global study PDF

Author: Craig Webster

Publisher: Zangador

Published: 2020-02-17

Total Pages: 31

ISBN-13: 9549278689

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This report presents part of the results of the first global study on customers’ perceptions on robots in travel, tourism, and hospitality implemented by the authors in 2018-2019. Specifically, the report presents the methodology of the research and elaborates on the key results regarding the activities that customers perceive as appropriate for robotisation, their preferences to be served by robots, and their willingness-to-pay for robot-delivered services. Finally, the report provides recommendations to travel, tourism, and hospitality companies how to implement successfully robotic technologies in their operations.

Technology and Luxury Hospitality

Technology and Luxury Hospitality PDF

Author: Park Thaichon

Publisher: Taylor & Francis

Published: 2024-06-28

Total Pages: 335

ISBN-13: 1040049397

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The integration of pioneering information and communication technologies has transformed the hospitality sector. This groundbreaking book delves into the transformative power of cutting-edge technologies in the world of high-end travel and accommodation. As the digital revolution continues to reshape our lives, this book offers an exclusive look at how the hospitality industry is adapting and evolving to cater to the sophisticated tastes of the modern, tech-savvy traveller. In this eye-opening exploration, readers will be taken on a journey through the latest innovations in artificial intelligence, blockchain, and the metaverse as they intersect with the world of luxury hospitality. From AI-driven concierge services and smart hotel rooms that cater to guests' every whim to the democratization of luxury experiences through blockchain-based loyalty programmes and the rise of virtual reality travel, this book reveals the extraordinary possibilities that lie ahead for the discerning traveller. With insights from international experts, this edited collection provides a comprehensive and engaging overview of the current and future trends shaping the industry and will be valuable to scholars and postgraduate researchers across the hospitality sector, innovation, and luxury management.

Handbook of e-Tourism

Handbook of e-Tourism PDF

Author: Zheng Xiang

Publisher: Springer Nature

Published: 2022-09-01

Total Pages: 1976

ISBN-13: 3030486524

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This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe cutting-edge ideas and developments, present key concepts and theories, and discuss the full range of research methods. The coverage accordingly encompasses everything from big data and analytics to psychology, user behavior, online marketing, supply chain and operations management, smart business networks, policy and regulatory issues – and much, much more. The goal is to provide an outstanding reference that summarizes and synthesizes current knowledge and establishes the theoretical and methodological foundations for further study of the role of ICTs in travel and tourism. The handbook will meet the needs of researchers and students in various disciplines as well as industry professionals. As with all volumes in Springer’s Major Reference Works program, readers will benefit from access to a continually updated online version.

Information and Communication Technologies in Tourism 2015

Information and Communication Technologies in Tourism 2015 PDF

Author: Iis Tussyadiah

Publisher: Springer

Published: 2015-01-27

Total Pages: 855

ISBN-13: 3319143433

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The papers presented in this volume advance the state-of-the-art research on big data and analytics, social media, electronic marketing, mobile computing and recommender systems, mobile sensors and geosocial services, augmented reality, wearable computing, smart tourism, electronic distribution for tourism and hospitality products and services, e-learning, responsive web design and management, and eTourism for development. This book covers the most significant areas contributed by prominent scholars from around the world and is suitable for both academics and practitioners who are interested in the latest developments in e-Tourism.

Analysis of the Technological Implementation of Autonomous Robots in the Hotel Industry

Analysis of the Technological Implementation of Autonomous Robots in the Hotel Industry PDF

Author:

Publisher: diplom.de

Published: 2023-06-26

Total Pages: 24

ISBN-13: 3961164789

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The evolution of the robotics industry has changed drastically over the years and will continue to evolve with the growing opportunities of artificial intelligence and the constant development of new technologies. The capacity of artificial intelligence enables so called autonomous robots to carry out human tasks at any time of day. Because of this, the automatization of tasks becomes more and more significant in the administration of the hotel industry. This project paper deals with the technological implementation of autonomous robots in the hotel industry. Firstly, the technological background should give an overview about the technological composition of (autonomous) robots. After that, the explicit implementation of this digital technology is explained in the context of the hotel industry. After explaining the evolution of the hotel industry, the current implementation of autonomous robots is illustrated, as well as the possible implementation by using an architecture diagram. After that, the advantages and disadvantages are analyzed, followed by a final conclusion.