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Author: Michael James Cassidy
Publisher: Transportation Research Board
Published: 2009
Total Pages: 127
ISBN-13: 0309118050
DOWNLOAD EBOOK →TRB's Airport Cooperative Research Program (ACRP) Report 23: Airport Passenger-Related Processing Rates Guidebook provides guidance on how to collect accurate passenger-related processing data for evaluating facility requirements to promote efficient and cost-effective airport terminal design.
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Publisher: Transportation Research Board
Published: 2011
Total Pages: 269
ISBN-13: 0309213533
DOWNLOAD EBOOK →'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.
Author: Douglas E. Sander
Publisher:
Published: 2014
Total Pages: 152
ISBN-13:
DOWNLOAD EBOOK →"TRB's Airport Cooperative Research Program (ACRP) Report 113: Guidebook on General Aviation Facility Planning provides guidance for planning airport facilities that accommodate general aviation aircraft. The guidance is designed to help airport practitioners plan flexible and cost-effective facilities that are responsive to industry needs."--Publisher description.
Author: Mike Maynard
Publisher:
Published: 2015
Total Pages: 126
ISBN-13:
DOWNLOAD EBOOK →The guidebook presents a broad discussion of the various issues that must be addressed in planning air cargo facilities. It describes tools and techniques for sizing facilities, including data and updated metrics necessary to forecast future facility requirements as a function of changing market and economic conditions. The procedures offered support airport operators in crafting effective business plans and development decisions that meet the industry's current and future technological, operational, and security challenges in a cost-effective, efficient, and environmentally sensitive manner.
Author:
Publisher: Transportation Research Board
Published: 2012
Total Pages: 174
ISBN-13: 0309258731
DOWNLOAD EBOOK →At head of title: Airport Cooperative Research Program.
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Publisher: Transportation Research Board
Published: 2012
Total Pages: 73
ISBN-13: 0309258510
DOWNLOAD EBOOK →TRB's Airport Cooperative Research Program (ACRP) Report 74: Application of Enterprise Risk Management at Airports summarizes the principles and benefits of enterprise risk management (ERM) and its application to airports. The report discusses implementation of the iterative ERM process, including roles and responsibilities from airport governing boards to all staff members. The project that developed ACRP Report 74 also developed an electronic tool that can be used to support the ERM process by creating a risk score and a risk map that can be used to identify mitigation strategies. The tool is included in CD-ROM format with the print version of the report.
Author: Bruce J. Boudreau
Publisher:
Published: 2016
Total Pages: 230
ISBN-13: 9780309375580
DOWNLOAD EBOOK →"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
