Achieving Excellence in the Management of Human Service Organizations

Achieving Excellence in the Management of Human Service Organizations PDF

Author: Peter M. Kettner

Publisher: Addison-Wesley Longman

Published: 2002

Total Pages: 410

ISBN-13:

DOWNLOAD EBOOK →

This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator.To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity.For people in Human Services Management and Social Work Administration/ Management.

Excellence in Human Service Organization Management

Excellence in Human Service Organization Management PDF

Author: Peter M. Kettner

Publisher: Pearson

Published: 2013

Total Pages: 0

ISBN-13: 9780205088157

DOWNLOAD EBOOK →

An integrated model for management and administrative practice. Excellence in Human Service Organization Management, 2/e provides guidelines to insure internal consistency within Human Service Organizations. Integrated in management theory, the model presented in the text is adapted to human service organizations generally and social work issues specifically. The text first identifies problems in organizational functioning as well as proposes what managers need to do to put their organizations back on track toward excellence. Then it guides managers through a plan to bring employees on board and continuously nurture them so they identify their success with that of the organization. Standards for Excellence Series -- Designed to help students advance their knowledge, values, and skills, the Standards for Excellence Series assists students in associated CSHSE's National Standards to all levels of human service practice. Learning Goals Upon completing this book, readers will be able to: Identify problems in organizational functioning. Recognize what managers need to do to get organizations on the track for excellence. Understand what employees need to do to help the overall well-being of an organization.

Supervision as Collaboration in the Human Services

Supervision as Collaboration in the Human Services PDF

Author: Michael J. Austin

Publisher: SAGE

Published: 2004-03-23

Total Pages: 378

ISBN-13: 9780761926283

DOWNLOAD EBOOK →

The authors have assembled some of the finest minds in the field of supervision studies to produce Supervision as Collaboration in the Human Services. Key aspects of a learning organization and the process of organizational learning are explored across the various human services (social, mental health, health, and aging), making this an essential core text for graduate and undergraduate students of social work and counselling, as well as for human services supervisors and practitioners.

Achieving Excellence in Human Resources Management

Achieving Excellence in Human Resources Management PDF

Author: Edward Lawler

Publisher: Stanford University Press

Published: 2009-05-04

Total Pages: 184

ISBN-13: 0804771235

DOWNLOAD EBOOK →

Achieving Excellence in Human Resources Management: An Assessment of Human Resource Functions is the Center for Effective Organizations' (CEO) fifth study of human resources in large corporations. The only long-term analysis of its kind, this text compares data from CEO's earlier studies to data collected in 2007—12 years of data in total. Like CEO's previous research, this project measures whether the HR function is changing and on gauging its effectiveness. Edward E. Lawler III and John W. Boudreau pay particular attention to whether HR is changing to become an effective strategic partner. They also analyze how organizations can more effectively manage their human capital. The results show some important changes, and indicate what HR needs to do to be effective in the years to come. The text identifies best practices and effective organizational designs. This is a must-read for scholars and practitioners engaged in Human Resource Management.

Achieving Strategic Excellence

Achieving Strategic Excellence PDF

Author: Edward E. Lawler

Publisher: Stanford University Press

Published: 2006-04-13

Total Pages: 160

ISBN-13: 0804767955

DOWNLOAD EBOOK →

This is the Center for Effective Organizations’s (CEO) fourth national study of the human resources (HR) function in large corporations. It is the only long-term national study of this important function. Like the previous studies, it focuses on measuring whether the HR function is changing and on gauging its effectiveness. The study focuses particularly on whether the HR function is changing to become an effective strategic partner. It also analyzes how organizations can more effectively manage their human capital. The present study compares data from earlier studies to data collected in 2004. The results show some important changes and indicate what HR needs to do to be effective. Practices are identified that enable HR functions to be high value-added strategic partners.

Management of Human Service Programs

Management of Human Service Programs PDF

Author: Judith A. Lewis

Publisher: Brooks Cole

Published: 1983

Total Pages: 248

ISBN-13:

DOWNLOAD EBOOK →

Master management and leadership with MANAGEMENT OF HUMAN SERVICE PROGRAMS. Practical and easy to use, this human services text provides important guidelines for working within agencies that every manager of administrator needs to know. Every chapter includes a case example with reflection questions to help you view the issues in action and to help you reflect on how you would handle the scenario. Topics include challenges of management, environments of human service agencies, program design, organizational theory, organizational design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence.

Managing Hospitality Organizations

Managing Hospitality Organizations PDF

Author: Robert C. Ford

Publisher: SAGE Publications

Published: 2023-11-21

Total Pages: 774

ISBN-13: 1071876287

DOWNLOAD EBOOK →

Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.

An Empowering Approach to Managing Social Service Organizations

An Empowering Approach to Managing Social Service Organizations PDF

Author: Donna Hardina, PhD

Publisher: Springer Publishing Company

Published: 2006-08-30

Total Pages: 464

ISBN-13: 9780826138163

DOWNLOAD EBOOK →

Presenting an empowerment-oriented management approach, this ground-breaking how-to guide covers the most recent innovations and current theories you need to create a successful social service organization. This all-in-one guide to service organization management best practices will help you gain the skills you need to effectively lead and empower your staff. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: Values and ethics Organizational structure Diverse clientele and access to services Barriers to service delivery Cultural competency Fight for social justice Financial resource management Evaluating program outcomes Control of the external environment A must-have reference, An Empowering Approach to Managing Social Service Organizations will help practicing professionals and students on the cusp of leadership improve service delivery to clients, make improvements in workplace conditions, acquire critical resources and retain the leadership power needed to survive in a turbulent social, political and economic environment.

Lanterna Rally - Theme by Grace Themes