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Author: Harry V. Roberts
Publisher: ASQ Quality Press
Published: 1995
Total Pages: 624
ISBN-13:
DOWNLOAD EBOOK →A compilation of 31 papers addressing the improvement of teaching and learning through total quality. Case studies cited in many of the papers devote attention to the idea of regarding students as customers and emphasize making the student-teacher relationship more mutually responsive. Annotation co
Author: Don F. Westerheijden
Publisher: Springer Science & Business Media
Published: 2007-09-04
Total Pages: 267
ISBN-13: 1402060122
DOWNLOAD EBOOK →By bringing together leading experts on quality assurance in higher education from seven countries (from Europe, the USA and South Africa), this volume intends to go several steps further than most publications on the same subject. Containing comprehensive discussion of the most relevant trends in quality assurance regulation, translation and transformation, researchers and policy makers will find an engaged, academic reflection on how quality assurance is embedded in higher education and in a dynamic way to assess its impacts and potential improvements.
Author: Sayeda Begum
Publisher: Taylor & Francis
Published: 2020-12-23
Total Pages: 204
ISBN-13: 1000332462
DOWNLOAD EBOOK →This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.
Author: Ronald Barnett
Publisher: Open University Press
Published: 1992
Total Pages: 264
ISBN-13:
DOWNLOAD EBOOK →Author: George D. Kuh
Publisher:
Published: 2008
Total Pages: 50
ISBN-13:
DOWNLOAD EBOOK →This publication¿the latest report from AAC&U¿s Liberal Education and America¿s Promise (LEAP) initiative¿defines a set of educational practices that research has demonstrated have a significant impact on student success. Author George Kuh presents data from the National Survey of Student Engagement about these practices and explains why they benefit all students, but also seem to benefit underserved students even more than their more advantaged peers. The report also presents data that show definitively that underserved students are the least likely students, on average, to have access to these practices.
Author: Nightingale, Peggy
Publisher: Routledge
Published: 2012-12-06
Total Pages: 198
ISBN-13: 1136352473
DOWNLOAD EBOOK →This study argues that there is little hope of maintaining quality in higher and further education unless those in academia share common goals. It demonstrates how results can be achieved if the principles of high quality learning are applied along with total quality management-type strategies.
Author: Brent D. Ruben
Publisher: Routledge
Published: 2018-04-24
Total Pages: 300
ISBN-13: 1351293540
DOWNLOAD EBOOK →The concept of quality in higher education is by no means a new one. By one set of definitions or another, colleges and universities throughout the world have always held the pursuit of excellence as their primary goal. Why then has the quality approach, developed and popularized in industry, and how increasingly applied in health care and government, receiving so much attention in higher education at this moment? What does this perspective add to the approaches to excellence with which they have long embraced?These are the two primary questions that this book seeks to address. Chapters and contributors include: "The New Productivity" by Peter F. Drucker; "World War n and the Quality Movement" by J. M. Juran; "The Quality Approach to Higher Education: Context of Concepts for Change" by Brent Ruben; "The Big Questions in Higher Education Today" by L. Edwin Coate; "An American Approach to Quality" by Marilyn R. Zuckerman and Lewis J. Hatala; "Quality hi Higher Education: Critical Issues in Definition and Assessment" by Brent Ruben; and "Ten Areas for Future Research in Total Quality Management" by A. Blanton Godfrey. The volume is graced with an opening essay by Francis L. Lawrence, president of Rutgers University.Higher education is in the public spotlight today due to the many challenges it now faces: rising tuition costs; frustration about a tight job market for graduates; calls for increased faculty productivity; concerns about political correctness; and criticisms regarding the use of grant and research funds, among others. Quality in Higher Education is a particularly timely book that will greatly benefit educators, university administrators, students, and sociologists, and all those who are interested in higher education today.
Author: Sony, Michael
Publisher: IGI Global
Published: 2019-08-02
Total Pages: 462
ISBN-13: 1522598316
DOWNLOAD EBOOK →Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Author: Ralph G. Lewis
Publisher: CRC Press
Published: 1994
Total Pages: 352
ISBN-13:
DOWNLOAD EBOOK →This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of quality management and an assessment of factors in the college and university environment that are leading to serious questions concerning higher education effectiveness and efficiency.
Author: Serbrenia J. Sims
Publisher: Praeger
Published: 1995-08-22
Total Pages: 234
ISBN-13:
DOWNLOAD EBOOK →If institutions of higher education are serious about improving quality in both their educational and administrative components, then they should look to Total Quality Management (TQM) as an all encompassing method for achieving these objectives. An understanding of TQM and the ability to adapt it to unique college and university environments is essential to improving the quality of college administration. This book provides a brief history and review of the development of TQM as we know it today. Various educators who have taken part in successful TQM efforts analyze its application in the higher education environment. This volume will be of considerable use to college and university administrators as well as those teaching education administration.
