A Research Agenda for Service Marketing

A Research Agenda for Service Marketing PDF

Author: Olivier Furrer

Publisher: Edward Elgar Publishing

Published: 2024-02-12

Total Pages: 403

ISBN-13: 1803923172

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This ground-breaking Research Agenda provides unique insight into the evolution and development of service marketing. Expert contributors present an in-depth overview of the current state of the field, and critically analyse the diverse range of future directions available to researchers.

A Research Agenda for Service Innovation

A Research Agenda for Service Innovation PDF

Author: Faïz Gallouj

Publisher: Edward Elgar Publishing

Published: 2018-08-31

Total Pages: 200

ISBN-13: 1786433451

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This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.

Handbook of Service Marketing Research

Handbook of Service Marketing Research PDF

Author: Roland T. Rust

Publisher: Edward Elgar Publishing

Published: 2014-02-28

Total Pages: 629

ISBN-13: 0857938851

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The Handbook of Service Marketing Research brings together an all-star team of leading researchers in service marketing to explore many of the hottest topics in service marketing today. Cutting-edge topics include: customer relationships and loy

A Research Agenda for Brand Management in a New Era of Consumerism

A Research Agenda for Brand Management in a New Era of Consumerism PDF

Author: Ceridwyn King

Publisher: Edward Elgar Publishing

Published: 2023-09-06

Total Pages: 317

ISBN-13: 1803925515

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Tracking the seismic shifts in consumerism over time, this cutting-edge Research Agenda provides a theoretical and methodological roadmap of brand management research in the third age of consumption. Leading experts and pioneers of key concepts in brand management give insights into the exponential growth of the field and identify promising directions for future investigation.

Advances in Digital Marketing and eCommerce

Advances in Digital Marketing and eCommerce PDF

Author: Francisco J. Martínez-López

Publisher: Springer Nature

Published: 2021-05-26

Total Pages: 336

ISBN-13: 3030765202

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This book highlights the latest research articles presented at the second Digital Marketing & eCommerce Conference in June 2021. Papers include a diverse set of digital marketing and eCommerce-related topics such as user psychology and behavior in social commerce, influencer marketing in social commerce, social media monetization strategies, social commerce characteristics and their impact on user behavior, branding on social media, social media-based business models, user privacy and security protection on social media, social video marketing and commerce, among other topics.

A Research Agenda for Transport Policy

A Research Agenda for Transport Policy PDF

Author: John Stanley

Publisher: Edward Elgar Publishing

Published: 2019

Total Pages:

ISBN-13: 1788970209

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Everyone has an opinion on transport: it significantly affects daily lives. This book highlights key transport opportunities and challenges, and identifies research requirements to inform policy discussion and support better societal outcomes. It does this by scanning across modes, continents, technologies and socio-economic settings, looking for common threads, points of difference and opportunities to make a difference. The book should appeal to prospective post-graduate students, professionals in transport and related fields, and those interested in better places and good discussions.

Made to Serve

Made to Serve PDF

Author: Timothy Baines

Publisher: John Wiley & Sons

Published: 2013-04-09

Total Pages: 277

ISBN-13: 1118585283

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A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lightfoot provide you with a framework for accessing the feasibility of adopting a services-led competitive strategy in your company, along with strategies for designing and implementing the kinds of service offerings customers increasingly are coming to expect. Grounded in real-world practice and supported by a wealth of up-to-the minute research, this book helps ease the way for manufacturers considering adopting a servitization model Shows how to exploit your company's manufacturing competencies to build a strong servitization element without becoming "just another services company" Provides numerous illustrations and examples of services-led competitive strategies, with an emphasis on the advanced services most widely associated with servitization worldwide Packed with fascinating and instructive case studies from leading manufacturing firms across industry sectors, including Caterpillar, Rolls-Royce, Alstom, MAN, Xerox and others

A Research Agenda for Consumer Financial Behavior

A Research Agenda for Consumer Financial Behavior PDF

Author: Jing J. Xiao

Publisher: Edward Elgar Publishing

Published: 2023-06-01

Total Pages: 349

ISBN-13: 1803922656

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With contributions from an international range of active researchers, this Research Agenda provides a timely literature review on core topics related to consumer financial behavior. Chapters cover financial management behavior, desirable financial behavior and any financial behavior that helps improve financial wellbeing.

Handbook of Marketing

Handbook of Marketing PDF

Author: Barton A Weitz

Publisher: SAGE

Published: 2006-08-11

Total Pages: 618

ISBN-13: 9781412921206

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The 'Handbook of Marketing' presents a major retrospective and prospective overview of the field of marketing when many of the traditional boundaries and domains within marketing have been subject to change.