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Author: Nancy Friedman
Publisher: Human Resource Development
Published: 2011-07
Total Pages: 207
ISBN-13: 1610140060
DOWNLOAD EBOOK →This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.
Author: Nancy J. Friedman
Publisher:
Published: 2011
Total Pages: 195
ISBN-13:
DOWNLOAD EBOOK →Annotation This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.
Author: Branwen Christine Patenaude
Publisher: Heritage House Publishing Co
Published: 1998
Total Pages: 100
ISBN-13: 9781895811568
DOWNLOAD EBOOK →When gold was discovered on the Fraser River, the rush was on. By early spring of 1858 the need for shelter, food, rest stops and stores became very apparent, as miners and would-be-miners made their way up into the hinterland. From Yale to Barkerville, roadhouses sprung up along the Cariboo's gold-rush trail. From their crude beginning, the roadhouses soon grew to be more than just stopovers. The roadhouses are gone, but the communities, villages, towns and cities remain. Golden Nuggets, with pictures and written text, brings the roadhouses back to life and gives us a glimpse of yesterday.
Author: Howard Feiertag
Publisher: CRC Press
Published: 2019-08-15
Total Pages: 949
ISBN-13: 0429614683
DOWNLOAD EBOOK →Grouped by general topic, this collection of the best "Sales Clinic" columns in Hotel Management written by Howard Feiertag over the course of 35 years provides an abundance of juicy nuggets of tips, tactics, and techniques for professionals and newbies alike in the hospitality sales field. Readers will take a journey down the road of the development of hospitality sales from the pre-technology era (when knowing how to use a typewriter was a must) to today’s reliance on digital technology, rediscovering that many of the old techniques that are still applicable today.
Author: Nora Harlow
Publisher: Univ of California Press
Published: 2003
Total Pages: 292
ISBN-13: 9780520238497
DOWNLOAD EBOOK →"It would be hard to imagine a more knowledgeable group of writers, illustrators, and photographers than the dream team assembled to create this book. It is truly a celebration of the beauty of our native flora and encourages us to incorporate elements of it in our gardens to establish a firm sense of place.... I've waited twenty-five years for this book! It was worth the wait."--Richard G. Turner, Jr., editor, Pacific Horticulture "With clarity and a deep knowing that could only come from firsthand experiences, the authors share their horticultural wisdom and obvious affection for California's garden-worthy monocots. From Agave to Zigadenus, over 250 species of native grasses, irises, geophytes, and their botanical brethren are described in this long-awaited, beautifully illustrated book."--Carol Bornstein, Director of Horticulture, Santa Barbara Botanic Garden
Author: J. RANDALL ALLBRIGHT
Publisher: Lulu.com
Published: 2018-04-24
Total Pages: 238
ISBN-13: 1387704494
DOWNLOAD EBOOK →""Happy Serving"" is a collection of thoughts that I would define as part devotional, part leadership book, and part text book. It is a motivational writing to bring out the very best ethical and superior service in every thing you do. The short essays (tips) will often end with a question or thought. These questions and thoughts will beg for reflection and action. I believe this book will inspire and motivate you and your employees to be your best in everything you do by offering tips and advice for serving the customer. It will break down the negative observations as well as the positives of REAL life examples. This journey of life will travel through my analytical eyes noting good and bad work ethics, mindsets, and mentalities toward the service of others. My desire is that this book will assist you and your employees to excel with unparalleled service to others. Though the focus is largely from the pre-engineered steel industry, the principles within apply in any business sector.
Author: United States. Bureau of Mines
Publisher:
Published: 1939
Total Pages: 1292
ISBN-13:
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